DHL relocates in Kandy

DHL Keells (Pvt) Ltd, Sri Lanka’s leading express and logistics company, has relocated its Express Centre in Kandy. Strategically located at D. S. Senanayake Vidiya, (near Pizza Hut) this facility sports a trendy new look and feel, and is modelled after the concept of a walk-in retail outlet where customers can drop off their shipments.

The Kandy Express Centre offers a range of products and services including Jumbo Box and Express Pallet targeted at a rapidly expanding retail customer base. It is a convenient, accessible and user-friendly outlet targeted at individuals, tourists and small and medium-sized enterprises (SMEs) in Kandy and surroundings areas in central Sri Lanka, the company said.

Speaking at the inauguration of the newly relocated Express Centre in Kandy, Martin Dudek, Country Manager, DHL Express Sri Lanka, said, "Our aim is to provide our customers with access to more such service locations across Sri Lanka, and also to offer unique products and services which address their specific needs”.

DHL’s expanding network in Sri Lanka currently includes Colombo, Kollupitiya, Ja-Ela, Mt. Lavinia, Biyagama, Kandy, Kurunegala and Nugegoda. Dudek added that the Sri Lankan retail customer base has always given exciting growth opportunities. “We find that more people, ranging from students and tourists to businessmen, choose us for our express delivery services. We, in turn, offer them a host of affordable products and services backed by our industry-leading service standards.”

During the last four years, DHL Keells (Pvt) Ltd. has made a considerable investment towards the development of its infrastructure and facilities in Sri Lanka. Among them is the purpose-built Euro 2 million (Rs 260 million), 40,000-square-feet facility at Vauxhall Street in Colombo which houses 130 staff for both the administration and operations arms of DHL Express in Sri Lanka, as well as a 24/7 call centre.

“This relocation in Kandy, yet again reinforces our top slot position within the industry and our commitment to constantly develop our express network. The Kandy facility will further strengthen our network operation by enabling us to provide the highest quality service to the increasing demands of DHL’s retail customers in Kandy and surroundings areas in central Sri Lanka.

We plan to expand this service coverage into key cities across Sri Lanka, especially tourist spots, as we see the potential of new customers in tourists, mid and high end Sri Lankan customers, as well as SME customers.” Dudek said.