Paycorp Payment Solutions, a provider of enterprise payment processing solutions to financial institutions, corporate and others, will open a BPO in Sri Lanka shortly, named Business Payment Services (BPS). The new BPO which requires high domain knowledge and complex processes has cited the Sri Lankan culture and qualified talent pool as major factors that make [...]

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Australian BPO to open Sri Lankan unit

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Paycorp Payment Solutions, a provider of enterprise payment processing solutions to financial institutions, corporate and others, will open a BPO in Sri Lanka shortly, named Business Payment Services (BPS).

The new BPO which requires high domain knowledge and complex processes has cited the Sri Lankan culture and qualified talent pool as major factors that make the country best suited for the next generation global BPO processes, the company said in a media release. “Culturally and educationally Sri Lanka has always been suited for the delivery of global back office support services,” noted John Caliguri, Director and Chairman of Paycorp Payment Solutions in Australia and the newly formed Sri Lankan BPO – Business Payment Services. BPS is also keen to establish high-in-demand payment processing and competency centres for larger global companies with Asian presence. BPS will be formally opened in the upcoming months and would initially employ 12-25 people. It is expected to reach 50-100 employees over a six year period. In the next few months, the company will invest in the infrastructure for its new site, training of people and other operational tools. Mazeen Farook, Managing Director of BPS, said Sri Lankan graduates can achieve complex BPO processes and have the required technical capabilities to support the operation. “Sri Lanka has already gained lots of advantages and the people are quite ready to be trained for complex programs,” he said. The Sri Lanka centre would be involved in assisting clients in high domain knowledge processes and complex services like banking and finance, government and other industry verticals.




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