DHL Express receives global ISO 9001:2008 certification
View(s):DHL Express, said to be the world leader in express and logistics, has been awarded global ISO 9001:2008 certification. The certification confirms that DHL has met the requirements of the ISO standard for its Quality Management System across its worldwide operations. Individual certification has been achieved in over 100 countries across the Americas, Asia Pacific and Europe. The company’s management headquarters in all three regions, as well as its operational infrastructure have been independently audited against the standards of ISO 9001:2008, according to a company statement.
“DHL is the world’s most international company, and the fact that we have now received ISO 9001:2008 certification at a global level is a testament to the uncompromising commitment to quality of our international specialists in all markets,” said Charlie Dobbie, Executive Vice President, Global Network Operations, DHL Express. “Standardization of our processes and systems has been a key focus area within our global strategy and ensures that no matter where DHL Express customers are, be that Dominica, Hong Kong, or Luxembourg they receive exactly the same high quality of service,” the statement said.
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