Ministry of Crab partners with zMessenger to enhance customer experience
View(s):zMessenger Ltd, an integrated mobile media company, has created a mobile-based communication platform for the ‘Ministry of Crab’ (MOC) restaurant in Colombo, enabling them to adopt an effective communication platform with their customers via SMS.
“For a restaurant like Ministry of Crab that handles a lot of overseas visitors, we need to be sophisticated and current in our use of technology.
We see lots of foreign customers making reservations using local SIM cards and for us to be able to send them a confirmation that easily identifies our brand, shows our ability to cater to a more discerning and well-travelled market. zMessenger is a great partner in this venture as they are able to connect us to all the required service providers and give us a platform that helps us stay current in what we do,” said Dharshan Munidasa, Co-founder of Ministry of Crab, in a media release issued by the mobile IT company.
zMessenger is an integrated mobile marketing company specialising in planning, creating and executing effective mobile marketing solutions for last 10 years. The MOC database and customers will be able to receive updates and confirmation of their reservations and new promotions via SMS.
“All this would add value to Ministry of Crab’s relationship with its customers. Each of our offerings share the common trait of harnessing the power of mobile and providing a next generation solution platform that adds value to the business of our clients and partners,” said Jayomi Lokuliyana, CEO-zMessenger. The newly acquired service will help MOC to add more value to their customer’s experience and maximise on their rapid improvements.