Mahaweli Reach Hotel Receives ISO 9001 Certification
View(s):Further enhancing its commitment to ensuring consistent quality standards, Mahaweli Reach Hotel in Kandy has obtained the ISO 9001:2008 Certification recently. This internationally recognised certification assists in standardizing processes to ensure effective quality management and thereby to persistently meet customer expectations.
Mahaweli Reach has throughout its history of four decades been committed to delivering service of the highest standard and continuously conducts upgrades of product and processes to keep abreast with the latest trends in the industry.
At the Mahaweli Reach, providing personalized service that anticipates the guest’s expectations has always been the objective and it is hoped that with this ISO 9001:2008 certification these high service standards can be continuously upgraded.
Presenting the certification document to Jayantha Panabokke , Managing Director Mahaweli Reach Hotels PLC was Shan Nanayakkara – GM Bureau Veritas , Sri Lanka whilst Gayan Balachandra – Asst Manager – Sales /Marketing Bureau Veritas and Nipuna Kumara – Projects Manager – Systems Halcyon and the staff of Mahaweli Reach Hotel were also present.