UltraTech Cement brings technical expertise to your doorstep
View(s):UltraTech Cement Lanka’s most recent initiative, ‘Technical Expertise At your Door Step (TEADS)’ is designed to meet the varied needs of Sri Lanka’s individual house builders, bringing bespoke construction information directly to the public.
An extension of its ongoing efforts to promote consumer education and support the industry, TEADS has received encouraging feedback from homebuilders since its launch in November last year. The initiative has reached out to 500 people across the western, north-central, southern, eastern and central provinces and hopes to expand its range of services around the rest of the island, the company said in a media statement.
Instead of individual home builders having to seek out technical expertise, the team conducts onsite visits and dispenses information accordingly directly. Teams from UltraTech Cement Lanka travel around the country in a specialized vehicle comfortably equipped to conduct audio-visual presentations, responding to the queries of home builders, masons and contractors.
Anyone in need of technical advice or assistance related to construction can contact the dedicated 24/7 call centre on 0711430430. While technical advice is dispensed directly onsite, the call centre representatives, spanning multiple functionaries, are also trained to respond to construction queries or commercial matters relating to cement, the company said.