GFH’s Chief Concierge receives Les Clefs d’Or international membership
View(s):The Galle Face Hotel, an iconic luxury getaway that is renowned for its vintage charm and prestige, reached a new milestone recently as the hotel’s Chief Concierge received the globally renowned cross keys membership (Les Clefs d’Or) for maintaining the most superior standards as a concierge in the international hotel industry.
Duminda Botejue flanked by Stephen Fernandez - Past President of Les Clefs d’Or Concierge Association of India, James Ridenour - Gen Secretary and Edwin Saldanha - President Les Clefs d’Or.
Chief Concierge Duminda Botejue was bestowed this prestigious membership by Les Clefs d’Or, the leading global institution for concierges, in successfully delivering elegant solutions and displaying professional ability that has helped uphold the hotel’s excellent standards and grandeur. The awards ceremony was held in July 2015 in India, where the President of the Zone Director Asia of the Les Clefs d’Or presented him with his award.
Les Clefs d’Or members are expected to share ideals of quality of service while being presentable, courteous, helpful, experienced and conversant in several languages with good knowledge for tourists and business persons alike. Furthermore, he must have the ability to co-operate and work alongside the management, a requirement needed to ensure that a concierge lives up to the high standards of the Association.