HNB offers special services to its pvt banking customers
View(s):HNB has announced ‘concierge services’ for their high net-worth customers at ‘Club’ and ‘Priority Circle’ giving them 24×7 access to bespoke services which is much likely of having a Personal Assistant or a Porter.
HNB will be using ‘Kapruka’, Sri Lanka’s largest e-commerce platform and on-line shop for a wide variety of luxury gift items ranging from Chocolates to Cup-Cakes and flowers to curated vegetable boxes.HNB’s ‘Club’ and ‘Priority Circle’ customers have access to this privilege through the dedicated website – www.hnbshop.lk, the bank said in a media release.
HNB’s Head of Private Banking, Sivarajah Nandakumar, said “We recognised that there was an opportunity for a well-designed concierge service catering to a growing group of seasoned private banking customers whose lifestyle demands are such that they would greatly appreciate this service”.
The personal concierge service offered by HNB aims at taking care of the finer details of a customer’s personal commitments to family and friends by offering a platform with a click of a button, a team of service professionals will ensure delivery of bespoke items from an array that’s available on the website, the release said.