Foresight and Innovation for Public Sector Excellence
View(s):The Citra Social Innovation Lab in partnership with the Ministry of Public Administration, Management, Law and Order, the Presidential Secretariat and SLIDA, conducts a 5-day programme on Foresight and Innovation for Public Service Excellence
Austin Fernando, former Secretary to the President of Sri Lanka, and current High Commissioner to India, giving his input to one of the teams during the prototyping session.
Colombo, 26 November 2018 – Recognizing the vital role of a strong public sector in the achievement of Sri Lanka’s ambitious development goals, Citra, Sri Lanka’s first Social Innovation Lab, through a partnership with the Ministry of Public Administration and Law and Order co-developed and conducted a 5-day ‘Foresight and Innovation for Public Service Excellence’ training in the first week of October. This programme was done in collaboration with the Presidential Secretariat, the Sri Lanka Institute of Development Administration, with technical expertise from Nesta, a UK based innovation facility.
Citra, a joint initiative between the Ministry of Science, Technology, Research, Skills Development, Vocational Training and Kandyan Heritage, and the United Nations Development Programme (UNDP) in Sri Lanka, uses foresight and innovation tools to prototype and test development solutions to ensure they are agile and holistic. Its work is aligned to the national development priorities of the country and works towards bringing in greater citizen engagement to the formulation of development solutions.
This training programme for Sri Lankan public officials has been designed to be conducted in three phases. The first phase consisted of the 5-day residential training programme. The programme equipped the officials with skills and tools pertaining to problem solving methodologies, innovation in development, integrated solutions, understanding user journey, and design-thinking strategies to name a few.
The cmprehensive residential programme was tailor-made to suit the requirements of the public sector to strengthen and transform them to become innovation champions. The participants represented national, provincial and district level administrations across the country.
Dharshana Senanayake, Secretary to the Ministry of Internal Affairs, Cultural Affairs and Regional Development participating in one team discussion
Mr. Udaya Seneviratne, Secretary to the President of Sri Lanka speaking on the initiative stated, “Learning experiences and programmes such as this will greatly benefit our public sector officials. We are pleased to be working with Citra, and the other partners involved in this programme on this initiative. We very much look forward to building on this initial programme and carrying out many more interventions with Citra to further build the capacity of the public sector”.
Also speaking on the importance of such collaborative initiatives, Mr Jorn Sorensen, Country Director of UNDP Sri Lanka, stated, “UNDP is delighted to work with the Ministry of Public Administration and the Presidential Secretariat to co-develop and conduct this comprehensive programme for public sector officials in the country. We see this only as a beginning of our collaborative work with the Ministry and as such, look forward to working with their guidance on introducing other interventions aimed at equipping these officials with the skills and tools necessary to achieve the country’s development goals”.
Throughout the week, the participants chosen following a rigorous selection process also had the opportunity to engage with noteworthy and reputed high-level officials in the public sector including Honourable Ranjith Madduma Bandara, Honourable Sagala Rathnayake, Honourable Nalin Bandara, Professor Rohan Samarajiva, Chairman of Information and Communication Technology Agency (ICTA) of Sri Lanka, Mr. Mahinda Deshapriya, Chairman of the Elections Commission, and many other senior government officials and Secretaries including the former Secretary to the President Mr. Austin Fernando and other current standing Secretaries of multiple Ministries.
These discussions took place around the challenges and opportunities faced by public officials and the sector as a whole. Thereafter, the Ministry of Public Administration also requested the participants to consolidate their proposals for public sector innovation, which the ministry can then take forward.
The second phase will begin after this programme, where the officials will design and implement a small-scale project within the coming months using the skills and tools gained through the training. At the end, and as the third phase, these officials will reconvene for a 2-day recap session to share their experiences and feedback. Following this pilot, Citra is expected to continue this programme in close coordination with SLIDA.
Prof. Rohan Samarajiva, Chairman of the Information and Communication Technology Agency (ICTA) of Sri Lanka working closely with one of participants during a session
Wasantha Deshapriya, former Secretary to the Ministry of Digital Infrastructure actively participating in a session with one of the teams