“The Gateway to the East” initiative
View(s):The Eastern region in Sri Lanka offers many opportunities for tourism growth and investment despite the tribulations faced by the region in terms of the decades-long conflict and the 2004 tsunami. The massive infrastructure developments underway enabling accessibility and the shift in tourism in the recent past towards experiential travel has paved the way for emerging destinations such as the East to attract high-value visitors seeking authentic experiences. 
The east possesses much potential for tourism due to the richness of its history, nature, cultural diversity, and talent. Tourism is considered as one of the industries that allow local communities to celebrate their culture and authenticity through meaningful employment. It provides high income earning jobs, flexible work hours and facilitates creativity through art, dance and music. However, in order to ensure the region is on par with many of the potent business and lifestyle destinations in the world, it requires much support and guidance in developing its skills and service standards.
The Gateway to East (G2E) is an initiative under the Skills for Inclusive Growth (S4IG) programme funded by the Department of Foreign Affairs and Trade – Australia in partnership with the Ministry of Skills Development, Employment and Labour Relations and is designed to put a spotlight on the emerging tourism industry of the East and contribute towards the development of it and the region. In operation since 2016, the S4IG has been able to analyse the market and recognise skills gap in the Eastern tourism industry – specifically within the four districts Polonnaruwa, Trincomalee, Ampara and Batticaloa.
Some of the biggest challenges identified within the region are skills, the lack of content and the inability to market the region for its real value. The Gateway to East (G2E) initiative consists of a range of activities to address these challenges and help stimulate interest in tourism, regional development, and business development and create opportunities that will attract more high-value visitors to the region. The uniqueness of the project lies in its approach to identifying the gaps and providing focused, sustainable training models that enable communities and businesses to replicate, customise and flourish in, long after the funded programmes conclude.
Presently, the tools within the industry don’t cover the entire tourism value chain and the S4IG has been working with public and private tertiary providers to increase the quality of existing training methods, develop comprehensive and targeted programmes by drawing on international providers to partner with local providers to build capacity.
Each model within the G2E initiative contributes towards the stimulation of tourism activities while providing access to all – men, women, persons with disabilities and all ethno-religious communities – to participate and engage with the industry. The G2E initiative further develops sustainable links between communities, employers and training providers, thereby creating an incredibly functional tourism value chain. The programme through each of its activities tries to capture examples of the tourism potential in the regions and showcase them within Sri Lanka and internationally. It aims to provide a sustainable platform to encourage the industry, improve service quality, skills and learning.
