Special initiatives from Hutch to encourage work from home
View(s):Mobile service provider, Hutch, in a statement on Monday, said that it is supporting the Government’s efforts by rapidly rolling out a number of innovative initiatives that will allow subscribers to remain always connected in order to be kept informed and also to continue with their daily activities from home.
The first initiative is to ensure Hutch subscribers continue to have airtime credit in order to access mobile services without the need to go out of their house. In this respect Hutch is promoting the use of its online recharge facility through its Hutch website, the convenient purchasing of packages through its Hutch Self Care app and extending enhanced airtime loans to its subscribers. Hutch also encourages its subscribers with a 10% bonus offer for every reload and bill payment made through its website https://online.hutch.lk/hopp/. This offer is valid for all prepaid or postpaid connections until March 31, the statement said.
Secondly, when the regular agent manned call centres offer restricted access, Hutch subscribers will be able to continue contacting Hutch representatives to address their urgent queries through Whatsapp, Viber, SMS and Email channels where responses will be received and replied to promptly.
Hutch in conjunction with the Telecommunications Regulatory Authority (TRC), has also promoted a number of innovative prepaid products that will allow all Hutch subscribers to always stay connected. CliQ 3G delivering time based unlimited Internet, will be offered with a special 25% discount. Unlimited YouTube for 30 days is offered to keep the family educated and entertained without worrying about running out of data quotas. Hutch is the first operator to launch 100% Anytime Data packs giving maximum quota value and flexibility to its subscribers.
Hutch has also extended free access to eLEARN to all university students together with the TRCSL enabling the students to continue their studies from home.
Hutch has also offered a free daily relief reload of Rs. 15 to all Hutch 078 and 072 prepaid customers who have run out of credit balance. This relief reload can be used for anytime data and any network calls and SMS services.