Shangri-Las provides free medical cover for guests
View(s):International guests arriving in Sri Lanka and staying in Shangri-La Colombo and Shangri-La Hambantota, are covered under COVID-19 insurance at no additional charge effective from November 15, the hotel company said in a media release this week.
Highlights of the coverage include emergency medical expenses of up to a total of US$184,000 for medically necessary and reasonable costs should the guest test positive for COVID-19 during their hotel-stay. The policy also covers additional accommodation (room only) and travel expenses should the guest need to extend their stay for medical reasons due to COVID-19. Guests can contact a dedicated customer service team for assistance if they are diagnosed with COVID-19 during their stay. They will also have access to emergency travel assistance that is available around the clock during their trip.
The Shangri-La Group is amongst the first international hotel chains to provide this automatic medical coverage for international guests, a move that builds on the group’s “Shangri-La Cares” commitment.
“With international borders gradually relaxing, more people are looking to safely travel once again. At Shangri-La, we understand how important it is to provide our guests with additional peace of mind during these times,” said Timothy Wright, Shangri-La Group’s Vice President for Operations in Sri Lanka.
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