SLIM - Worst of the worst times
The panty-paint show makes parents blush
Regulate advertising now!
Ad(s) nauseam
Advertising ethics
By Akhry Ameer
The 13th Sri Lanka Institute of Marketing Awards (SLIM), a fortnight ago,
had the advertising industry and some eminent marketers in a tiff - voicing
contrasting views on some of the issues that arose from the event.
Besides questions on the issue of the future direction the awards should
be taking, the industry also had reservations over the award for the "agency
of the year".
The SLIM awards does not physically declare an agency of the year by
way of a prize, except for the four main awards of print, radio, television
commercial of the year and campaign of the year.
However, it has been the practice of various agencies to claim honours
as agency of the year using various interpretations. Further, various concerns
had been raised as to issues such as the judging criteria (marketing or
creativity), advertising ethics, etc. The Sunday Times Business spoke to
some of the industry leaders and the organisers for their views on the
event.
Neela Marikkar, Managing Director, Grant McCann Erickson said, "Internationally
there are two types of awards, one based on creativity and the other based
on ads that deliver. From a perspective of SLIM organising the awards there
is some value on what Renton de Alwis said: "marketing effectiveness should
be a criteria".
In comments reported last week, De Alwis, Chairman of the Panel of Judges
and former Tourist Board chief said there were many entries that should
not have been submitted and suggested that agencies should exercise self-restraint
and evaluation in selecting their own entries and noted that focus was
more on creativity than marketing.
De Alwis also raised concerns on the growing number of children used
in local advertising and the issues of social responsibility
Well conducted
Marikkar said, "I think the judging was very secretive and was conducted
well. There is some contention whether there should be a points system
for the type of awards." She said that in the case of a medals tally it
is the practice that the highest number of golds, is ranked on top.
The awards also saw quite a lot of awards not being presented as the
nominees had not reached the minimum points level. In response to this
she said, "There were quite a lot of awards not presented and this is debatable.
The awards are about giving away awards and from an agency point of view
it was disheartening." On the question of the number of entries being submitted,
Marikkar said, "We were very particular about this.
We submitted 90 entries which was the lowest among the big agencies.
I think agencies should exercise some form of self-control as this (too
many entries) makes judging difficult. As for social ethics, self-regulation
is important and agencies are sensitive about these issues. However, one
has to be mindful of the creative licence that should be allowed, as it
is about the advertisements getting noticed among the consumers."
Neelanie Goonetillake, President of J. Walter Thompson said: "All these
years it was judged on both creativity and effectiveness. If SLIM decides
to judge purely on creativity, let it be so. It's a position they've taken.
I truly think it is difficult for judges to evaluate 900 entries in
three days. I understand that judging was reduced from four days to three,
which if true does not do justice to the selection. We reduced our entries
and only chose our best. Our best work was not given its due place."
Impact on environment
Commenting on the non-presentation of some awards, she said: "On what basis
did they decide where silver begins and gold ends. This has happened and
was addressed before. On ethics and social responsibility, when we handle
certain subjects, we have to be careful over its impact on the environment.
Advertising cannot control social order. However, we have to mirror certain
things that happen in our society in order to appeal to the consumer and
for the ads to be effective.
We as an agency have always focused on the brand's creativity and effectiveness
in the market."
Lilamani Dias Benson of LDB Lintas and President of the Four As said,
"These are advertising awards and the only criterion is the creative idea.
There is no way you can judge marketing effectiveness, you have to present
sales, brand equity which is always not measurable, market share, etc.
The
number of entries is entirely up to the agency.
We are a big multinational agency and our portfolio goes across the
board even integrated marketing. We often try to limit our entries to the
best, but our experience is that strange things (advts) win. Some of our
best works have never won.
A large amount of awards not being presented was very disappointing.
Sometimes it happens and most agencies will wonder why they had not even
been short listed."
Ranil de Silva, Managing Director of Leo Burnett Solutions said, "It
has always been creative. The decision was taken after the initial stages
of the awards about ten years ago. It is something for individuals like
us to look forward to.
It was an aspiration of teams to work for. The panel of judges is completely
at liberty to make judgments but SLIM must be accountable for the judges'
decision and what the judges do. Judges had judged for 14 hours. This is
shocking.
They had compromised the four-day judging to three and changed the system.
To me it was negative judging and that is how 49 awards were not awarded.
You have to judge in terms of Sri Lankan standards, because the local budgets
are a fraction of international budgets."
Well-presented show
"We submitted entries based on creativity not on effectiveness. How was
effectiveness judged? 90% of our clients don't do research. Further I personally
think social marketing is easier to communicate and the panel should be
responsible enough to judge it in this context. I personally feel "mediocre"
work won, sometimes the best did not even come up in the list of nominees.
The only nicest thing about this year's awards was that the show was presented
very well. On the whole, SLIM lacked principles. I won't boycott future
awards as it would be a cowardly thing to do." he said adding "it was worst
of the worst times".
Nalin Attygalle, President of SLIM, referring to comments made by the
chairman of the panel of judges said, "I really appreciate his opinion,
but it is another opinion. In judging the marketing, we brought in MARCOM
(marketing communications) this year.
However, before the awards we had two constructive meetings with the
agencies like brainstorming sessions.
We arranged for an independent facilitator. In the meetings with Hilmy
Cader everyone agreed that eventually it has to be marketing communication
awards. This year, we saw an increase in entries from the MARCOM categories
and I think people will eventually latch on to that area. As for SLIM,
we are happy that the awards were conducted professionally and successfully,
and we have received good comments."
Respect opinions
Responding to the awards that were not presented, Attygalle said, "I respect
agency opinion. We have appointed a panel of judges and marking schemes
in consultation with agencies and we have to respect their decisions. Raising
and lowering the bar just because something is not up to the expected level
will put the credibility of the judging panel and the event on the line
in future years."
Dr. Uditha Liyanage, Senior Lecturer, Marketing of the Post-graduate
Institute of Management, Sri Jayewa-rdenapura and immediate past chairman
of the Chartered Institute of Marketing, Sri Lanka Branch also agreed that
a weighted scheme needs to be followed on the tally.
On the question of judging criteria, he said this needs to be clearly
defined. He explained, "What is being talked about is two different views.
If the event is to be broad based to take in other elements of the marketing
mix, it becomes a major project and measurement, implementation, etc. is
going to be difficult.
On the other hand, treating advertising as an end in itself when it
is only a means to an end, could be considered a fraud. You have to be
very clear about what you are trying to do and look beyond advertising.
As I see it, the awards should be "expert judgements of effective and impactful
marketing communications".
Dr. Liyanage believes that as getting research data would not be practical
for the purpose of the awards, experts should judge whether the advertising
was effective. "Define effectiveness as communication effectiveness rather
than sales. Get the people competing to clearly define the desired consumer
response. Then see from the experts' view whether the communication evokes
the consumer's response. I haven't thought of it like this before," he
explained.
Shaping values, attitudes
On the question of ethics, Dr. Liyanage said that he firmly believes that
advertising shapes values, attitudes and behaviour of consumers. "Ignoring
the cultural realities and sensitivities is not only being socially irresponsible,
but also makes the advertising ineffective.
Advertisers are ignoring this, they need to look at a framework within
the changing culture." Dr. Liyanage further suggested that the categories
for the awards need to be rationalised and should be marketing oriented
than product oriented.
The panty-paint show makes parents blush
Your inquiry regarding advertising ethics is very timely.
There is no doubt that over the years advertising standards in Sri Lanka
have fallen to very low levels. Lack of ethics, poor taste and a tendency
to ape the worst aspects of the west have become the order of the day.
For example, in cellular phone advertising, misleading ads have appeared
very often. An advertisement on TV shows a person stealing a panty so that
its colour could be used to match the colour of a brand of paint to repaint
a house.
In Sunday's newspapers there is an ad by a company marketing an up-market
brand of car which Christians feel is in extremely bad taste.
It is particularly surprising that the company concerned in the case
of the car ad allowed such an ad to be published. Most people will accept
that freedom does not mean the freedom of the wild ass. I am aware that
legislation does exist to prevent such type of advertising but over the
years this has been disregarded.
If such type of advertising is allowed to continue unchecked it could
lead to very dangerous situations.
It is imperative therefore that some regulatory mechanism be put into
place to consider public complaints and punitive action taken when deemed
necessary.
At the same time organisations like the SLIM should advise advertising
companies so that acceptable standards and ethics can be observed.
We need to inculcate a high standard of ethics into society and the
advertising sector is a good place to start.
Trevor Alphonso,
Colombo
Regulate advertising now!
We most certainly need an advertising regulatory authority, not tomorrow
but today. Sri Lankan advertisers have gone over the top with scant regard
for our culture, values and common decency.
There have been occasions when I found it absolutely embarrassing even
to watch a test match with my sons. In particular, a soft drink advertisement
made me cringe in utter shame.
We are incapable of regulating ourselves; hence an advertising regulatory
body is a MUST.
Bandula Jayawickreme,
Colombo
Ad(s) nauseam
If you are born with a 'darker tan'
then, forget it girl - you won't get your man.
Unless, of course you buy that cream
for it makes you fair and lovelier, it seems.
And if you're hungry for that 'snack'
Behave like a fool - you'll get no smack
Even if you jump over chairs and table
Your girl will still love you - for as long as she is able.
Sunglasses? That's old fashioned, be cool - call them 'shades'.
And Grandma, dear, no one wants your home made Ginger Beer, these days.
And oooh, the unhappy parents, their sons have turned out bad.
He's got all A's for his exam - just one 'E', E-gad!
It's no longer 'brazen' to go for a R.i.d.e.
In tight outfits which nothing doth hide.
And, if that's what they get up to on those 'outward bounds'
Need you then wonder why most housewives wear a frown?
If a Mother can no longer sit down for a 'chat'
It's only because she didn't give her spoilt child a whack!
I would have liked to have seen my Father and Mother smile
If I'd have greeted them with chocolate hands - goodness me! How vile!
I doubt that Grandma would have smiled as under their table she peered
At me gorging on chocolates - I'd get a clip on the ear!
Snatching another's toy was called 'bullying' - and just not done
But on TV we're made to understand, it's just some kids having fun.
I maybe mistaken, but on TV it was seen
Some lottery tickets on a brass plate where betel leaves should have
been.
Where are all you superstitious cultural lot?
Will you sit by and let tradition go to pot?
Oh, come now all you advertising agents out there
You're ruining our children - for ethics, you have not a care!!
Since now I've vented my spleen over your 'ads' - 'absurdum'
I'm off to the piano for some soothing playing - 'ad libitum'.
By Janine Vanigasooriya
Nugegoda
Advertising ethics
A judge yells into a cellphone, turns to a silent courthouse and tells
present "why don't you talk - talk? Cellphones then ring merrily in the
courthouse.
A case of disrespect, perhaps contempt of court? Another very popular
advertisement again promoting cellphones has a pretty woman sending an
SMS to a young man "I have a steady but keep in touch".
Are we bordering on the absurdity in advertising, ignoring ethics, norms
or blindly following western trends? Do we need an advertising regulatory
authority? Is there a need for regulation or at least self-regulation by
an industry that makes mega bucks?
The Sunday Times Business is interested in your views on this issue.
Write or e-mail your views to The Sunday Times Business, 8, Hunupitiya
Cross Road, Colombo 2 or btimes@wijeya.lk |