In brief
Workshop on customer service in IT
The Association of Computer Training Organisations (ACTOS) is organising a workshop on Customer Service Excellence for the IT Industry on September 24 at the Galadari Hotel.

The workshop will be facilitated by Dhammika Kalapuge, Chartered Marketer and former Vice President-Marketing at DFCC Bank, who has conducted over a 100 programmes on this subject during the past three years to many public and private enterprises in the country. The programme is useful for managers, frontline staff, trainers, back office staff and support staff in the IT Industry.

Industrial Association office bearers
The following were elected to the committee at the 11th Annual General Meeting of the Industrial Association of Sri Lanka held recently: Chairman: C. Wijetunge, Director - Corporate Affairs, Nestle' Lanka Ltd Senior vice chairman: A. Wirasinha, Chairman, Ceyko Projects (Pvt) Ltd, Vice chairman: S. C. Weerasooria, chairman Finco Ltd. Committee: S. Fernando, Amico Industries (Ceylon) Ltd, I. A. Weeratunga, Amtrad Ltd, R. Kariyawasam, Ansell Lanka (Pvt) Ltd, T. de Zoysa, Associated Motorways Ltd, N. Tipre, Ceylon Glass Co Ltd, V. Malalasekera, Ceylon Tobacco Co Ltd, R. Yatawara, Haycarb Ltd, V. Lintotawela, John Keells Holdings Ltd, T. R. Mirando, Kotmale Holdings Ltd, N. Welikala, NDB, A. Jayatilleke, Richard Pieris Exports Ltd, N. Selvanayagam, Senok Trade Combine Ltd, H. Amarasuriya, Singer (Sri Lanka) Ltd) and Dr. S. A. B. Ekamayake, Unilever Ceylon Ltd.

NEC, Fenton's launch NEAX IP
Telephony System
NEC Singapore Pte Ltd (NEC) and Fenton's Ltd have launched the NEAX 2000 Internet Protocol Server (IPS) and the NEAX 2400 Internet Protocol eXchange (IPX) in the island.

This IP Telephony System supports "peer-to-peer" connectivity, as well as IP transport and traditional Time Division Multiplexing (TDM) telephony, the companies said in a statement.

They offer the same reliability and features associated with traditional TDM Private Branch eXchanges, it said.

They are the latest step in NEC's Enterprise Open Network concept, the company's migration strategy for introducing converged networking.

Health counters at Colombo Pharmacy
The Colombo Pharmacy plans to open Health and Vitality Counters at its pharmacies, The City Dispensary at Union Place, and I.C. Drug Stores at Bambalapitiya.

"This is a specialised field where some of the items displayed for sale range from vitamins and vitamin supplements to a multitude of Ginseng preparations," a company statement said.

These two retail outlets have Pollen B formulae and vitamin supplements from 21st Century, a company based in the United States, for those who require relief from stress and others who are battling obesity.

Products specially manufactured for those with libido problems are also available, the statement said.

Emirates launches Morocco holidays for Sri Lankans
Exotic Morocco, the setting for Sri Lanka's pulsating cricketing triumph recently, is the latest holiday destination being promoted in Colombo by Emirates, the award-winning Dubai-based international carrier.

The airline's Colombo office, in collaboration with Emirates Holidays, has developed a series of travel plus accommodation packages to suit the purse of Sri Lankan leisure travellers seeking a new experience.

"These packages provide a good value-for-money opportunity for Sri Lankans to visit a place that many associate with the memorable war-time love story film, Casablanca," Emirates Sales Manager Colombo, Devika Ellepola said in a statement.

"Guide Ambuja" camp held in Matara
Another 'Guide Ambuja Camp', aimed at helping house builders, was held recently in Matara with over 200 current and potential house builders visiting the camp to obtain information with regard to house building from Ambuja Cement civil engineers.

All those who visited the camp were able to obtain as many useful tips as possible on correct building techniques from Ambuja engineers. House builders, wives, professionals, government personnel and even housewives with children visited the camp to gain information and discuss their individual requirements and problems.

"The response to the camps has been so good that we will continuing holding these camps in other areas," said Ambuja's Technical Services Manager, Jayantha Bandara.

BSS computerises 100 teacher centres
Business Solution Systems (BSS) has computerised 100 teacher centres island-wide under a World Bank-funded Teacher Education and Teacher Development project of the Ministry of Education. "This project was a sequel to an earlier project carried out by BSS under the World Bank-funded General Education Project II, a pilot project to install and commission computer labs in eighty schools island-wide," a BSS statement said.

"The successful completion of this project was instrumental in BSS winning the subsequent order," it said.

BSS, a system integrator in the Information Communication Technology sector with special emphasis on connectivity, interfacing and communications solutions, is a subsidiary of Precision Tech Services and a member of the Seven Seas Group based in Dubai, UAE.

Sri Lanka-Malaysia Business Council
At the 8th AGM of the Sri Lanka-Malaysia Business Council held recently, the following organisations were elected to serve on the Committee for the period 2002/2003. President, S. Furkhan, Managing Director, Confifi Management Services Ltd., Vice President M. Rohitha Silva, Managing Director, Idac (Private) Limited, Vice President K. D. C. E. Wickramaratne, Director, Mechmar Lanka (Pvt) Ltd. Committee-Associated Motorways Ltd (T De Zoysa), Chemanex Ltd (M N Hassan), Diesel & Motor Engineering Co. Ltd (H Welagedera), Free Lanka Management Co. Ltd (G. Aloysius), Malship (Ceylon) Ltd (M Francis), Public Bank Berhad (Ho King Min) and Keith Perera, Past president.

Japan delegation here in November
A business delegation from Japan will visit Sri Lanka from November 24 to 28 to participate in the 13th Joint Meeting of the Sri Lanka-Japan Business Co-operation Committees (SLJBCC).

It would also, separately, include one-to-one business meetings between the Japanese and Sri Lanka businessmen.

The objectives of the joint meeting are to promote trade, investment and services including tourism between the two countries, a Ceylon Chamber of Commerce statement said. In addition as part of the celebration of 50 years of diplomatic ties between Sri Lanka and Japan, the SLJBCC with assistance of its counterpart in Japan will organise a "JapanSri Lanka 21st Century Symposium".

Activities of the SLJBCC in Sri Lanka are coordinated by the Ceylon Chamber of Commerce while the activities of the Japan-Sri Lanka Business Co-operation Committee are coordinated by the Japan Chamber of Commerce and Industry in Tokyo. The two committees were set up in 1979.


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