Matching clothes and good table manners
By Quintus Perera
More than good behaviour and manners, business etiquette is a socially acceptable norm and it is essential to be aware of table manners, wear clothes that suit different occasions and learn to conduct yourself, said Ms. Dila Hettiaratchy, Consultant, Business Etiquette Training, addressing the monthly Sunday Times Business Club meeting last week.

At the outset of the meeting two minutes silence was observed on the demise of one of the Club members Mrs. Nirmala Seneviratne, a regular at the club meetings. Seneviratne, who died 10 days ago, was the only member to run her own business after working in the private sector.

The meeting was hosted by Trans Asia Hotel and co-sponsored by Ceylon Breweries Ltd. Winners of the raffle draw were Chandra Sri Thilakaratne and Niranjan Karunaratne entitling them to two dinner vouchers from Trans Asia.

Hettiaratchy said that there were business and social etiquette. In this country, the parents expected etiquette to be taught by the schools while schools expected the parents to teach the children. She said that success in an interview for employment came from the ability to communicate than the qualifications - though qualifications too have a role to play - and establishing an impression would depend on excellent grooming and the right choice of clothes.

She said that when conducting meetings there were protocols and manners, which were aimed at respect for other people. Attire is important for the first visual impression.

In Sri Lanka it is a habit to wear glittering clothes for weddings, whether they were held in the morning, afternoon or evening whereas such wear was essential probably in the evening or night. Whenever shirts and ties are worn, it should match.

For example a tie with checks won't match a check shirt or check pants. Shoes and belts have to harmonize and match.

On etiquette at cocktails, Hettiaratchy said it was wrong to assume that one must consume liquor at such functions. "If you are a teetotaller it is all right if you have only a glass of water." At all times, a glass should be held with the left hand as there would be occasions to shake hands with other guests.

She explained in detail about the use of cutlery, table manners, the choice of different kinds of liquor, their flavours, the attitudes when shaking hands, the way of greeting and how and when to propose a toast. "Remember, if you don't wear matching clothes or other attire and are prepared to face the consequences, then so be it. It is an individual's choice."


Study finds tea contains key infection fighter
Drinking tea may help "prime" your immune system and enable you to fight off bacterial infections better, a new international study suggests.

The research, appearing in the April 21-25 issue of the Proceedings of the National Academy of Sciences, adds to the growing list of health benefits researchers have attributed to tea. Previous research has found that the drink can help ward off heart disease and cancer, probably due to its abundance of antioxidants.

The infection-fighting ability of tea, however, is attributed to a substance found in some tea, called L-theanine, which is broken down into a group of chemicals called alkylamine antigens. Antigens are substances that produce antibodies to fight infections.

The new research studied the effects of these antigens on gamma-delta T cells, one of the immune system's infection fighters.

The study was small, cautions the lead author, Dr. Jack Bukowski, an assistant professor of medicine at Harvard Medical School and staff rheumatologist at Brigham and Women's Hospital in Boston. And while his team proved that tea drinkers, compared to coffee drinkers, had more ability to produce disease-fighting chemicals, the researchers did not track whether the tea drinkers actually experienced fewer infections. Even so, Bukowski says: "There's no downside to drinking tea. I heartily recommend drinking tea." (Courtesy - Tea Board)


SLSI on corporate social responsibility training
Sri Lanka Standards Institution (SLSI), in the forefront of developing a sublime and sound business culture in Sri Lanka, has taken another constructive step to inculcate a new business culture in this country aimed at social responsibility principles.

In this regard, a training programme has been organized at the SLSI auditorium on May 20. The programme covers most of the core aspects of the Social Responsibility aspects that includes Child Labour, Forced Labour, Occupational Health and Safety, Discrimination, and Disciplinary practices, Wages and Working hours, Compensation and the implementation of social accountability as a corporate culture.

"Social Responsibility is a vital consideration in today's business scenario as it emphasizes on socially correct workplace practices in all the domains of control.

With the ISO 9000 Quality Management System and the ISO 14000 Environmental Management System being firmly embedded in our business culture, the Corporate Social Responsibility System practices will make a strong impact on business operations in the near future.

Social Responsibility principles inspire companies and other organizations to develop, maintain and apply social, ethical and acceptable workplace practices within their respective spheres of influence.

It enhances the reputation and ensures that the company's function is a lawful, humane, safe and ethical environment with respect to local and international laws and conventions," an SLSI statement said.

This programme is designed for the management and executive category staff with the object to train them to take up assignments in connection with Social Accountability projects in the future.


Victoria Golf Club wins award at Imexpro exhibition
The Victoria Golf Club won an award for the Best Stall in the Service Sector category at the Imexpro exhibition organised by the Chamber of Commerce at the Exhibition and Convention Centre recently.

The Victoria stall was one of the most innovative stalls among the participants. The stall had a backdrop depicting the Victoria Golf Course. It portrayed a breathtaking view of the course and captivated visitors by allowing them to experience the beauty and splendour of Victoria. The attention to detail even included creating a floor space that resembled a lush golf green complete with its red flag. Visitors were also able to test their skills on a practice-putting machine.

The Victoria Golf Course is an 18-hole championship golf course of international USGA standards and was designed by Donald Steel, world-renowned golf architect. The course is rated among the 100 most beautiful courses in the world by Golf Digest and is built in a magnificent location overlooking the Victoria Reservoir.

The club offers various other recreational facilities such as mountain biking and horse riding. Apart from three two-bedroom villas that are under construction, plans for a tennis court and swimming pool are currently being finalised which will make Victoria the first and only Golf and Country Resort in Sri Lanka. It is owned by Rajawella Holdings Ltd.


IIM Sri Lanka branch opens
The International Institute of Management, Sri Lanka Branch was officially inaugurated earlier this month by Karu Jayasuriya, Minister of Energy and Power together with M.H. Mohamed, Minister for Urban Development, Western Region.

Prof. Dr. Maurice G.T. Teo Chairman IIM conferred the charter of the Institute to the local governing council of the IIM at a ceremony held in Colombo.

The IIM with its headquarters in Hong Kong is a non-profit making organization dedicated to the promotion of management competency and continuous professional development. The objective of the IIM Sri Lanka branch is to develop membership links with international business partners for the benefit of our country and to promote business activities, a press release from the Sri Lanka branch said. Premalal D. Perera, Chairman IIM Sri Lanka Branch, said as the first step IIM Sri Lanka intends to promote small and medium business opportunities with Hong Kong and other member countries. In the field of education for the youth in Sri Lanka it would conduct management training jointly with the Aquinas College of Business Management. Also in co-operation with Teleview Technology Academy, it intends to provide training to technical personnel working in the television field to upgrade their skills to international standards.

He said IIM plans to carry out an industrial safety campaign to promote safety awareness among industrial and construction workers and management in collaboration with relevant government authorities and the private sector.


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