Trade
Unions, Health Ministry playing with patients
By Faraza Farook
Soon after a nine-day strike by the doctors last month, patients
were once again at the receiving end when minor employees were up
in arms demanding a substantial salary increment among several other
demands.
The trade union
action initially confined to the Colombo National Hospital was extended
to all government hospitals in the Colombo district on Thursday
and crippled health services in several other institutions as well
when the minor employees launched an island wide strike on Friday.
The trade union
action impacted on the health services of the country disrupting
the work in several hospitals leaving thousands of patients in agony.
At the Colombo National Hospital, even routine clinics where patients
come for follow up medication, remained closed, as minor employees
were unavailable to issue tokens and locate the medical history
cards of the patients.
Seen seated
for hours in the benches outside the padlocked doors of the clinic
consultation rooms were patients, hoping they would be able to receive
treatment. Most of them had no idea whatsoever that clinics would
not be conducted in the absence of minor employees. While some left
disgruntled, there were others waiting in anticipation for a doctor
or a nurse to come by to check their health condition.
It had been
a long wait for 80-year-old D.P.N. Hettiarachchi who suffers from
a cardiac problem. Coming from Kattuwa in Negombo, Mr. Hettiarachchi
had been regularly visiting the clinic for more than 9 years now.
Trade union action by the health staff seemed to be a mundane issue
for him. Used to the situation over the years, he was patiently
seated for nearly six hours.
"I am
told that they might open the clinics later in the day in case the
striking employees return. So I'll wait a few more hours,"
Mr. Hettiarachchi said, when asked why he did not go home. S. S.
Perera of Delgoda, had arrived at 9.30 a.m. for his first clinic
consultation after a kidney transplant and seemed to be as optimistic
as Mr. Hettiarachchi that the clinics would open at any moment.
Ms Seelawathie
from Kegalle was waiting for the clinic doors to open for a different
reason. During her last visit, she had left behind her national
identity card and several other medical papers and was back at the
clinic on Thursday hoping the staff may have carefully kept it for
her. "I have been waiting from 6 in the morning, but no doctor
or nurse has arrived yet. I came all the way from Kegalle to find
my belongings and now I have to go back if they don't open the clinic",
she said.
While the clinics
and even the OPD was affected especially in the first two days of
the strike, several other sectors of the hospital such as the kitchen,
operating theatres, drug issuance and laundry were not fully functional.
Hospitals had to seek services from the private sector, hire employees
or make temporary arrangements to continue with day to day functions
until the situation was resolved.
Following a
Cabinet decision on Wednesday, army personnel were deployed in hospital
kitchens and in other sectors where the functions of attendants
were considered vital. Relatives of patients had to help out by
pushing trolleys and wheelchairs and in some instances, do all the
work of an attendant, in taking care of their loved ones in hospital.
Following the
issuance of a circular by the Ministry of Health cancelling all
leave and warning all minor employees that if absent they would
be considered as having vacated their post, a small percentage of
the striking trade unionists later returned to work.
The Lady Ridgeway
Hospital for Children requested assistance from parents to ensure
undisrupted services. LRH Director Dr. M.R. Jayantha told The Sunday
Times that all routine operations in the hospital were cancelled
on Thursday and Friday while most of the services have been severely
affected.
On a daily
basis, the hospital carries out some 30 routine operations and 50
to 60 casualty surgeries. With the laundry section being handled
by the minor employees, the hospital had to seek private dhobis
to wash linen.
"We have
minor staff who have been especially trained to operate machines
used to sterilize the linen. So although we can get the linen washed
outside there was nobody to sterilize them", an official said.
Unavailability of staff to bring in oxygen cylinders was another
cause for the cancellation of routine operations. However, the services
of employees from Ceylon Oxygen company was sought.
At least 20
Army personnel were serving at the LRH covering up for duties by
minor employees. "Unlike in some hospitals where at least a
few of the minor staff have returned to work, at LRH, it was zero
attendance", a LRH doctor said.
The minor staff
had pulled out of services at the LRH from Thursday. "We asked
mothers to keep at least one male at the hospital in case of an
emergency," Dr. Jayantha said. OPD and clinics were functioning
without disruption. Meanwhile mothers took over the kitchen at the
LRH to ensure that their children do not go hungry.
Some hospitals,
including the National Hospital re-employed formerly interdicted
staff to make up for the absence of several hundreds of their employees.
Director Dr. Hector Weerasinghe said that some 700-800 minor employees
working per shift at the National Hospital, only about 150-200 were
at work.
The hospital
had a total of 2000 minor employees working in three shifts. The
hospital was compelled to make arrangements to scatter the available
staff to help out at the various essential sections. |