How
balanced is your team?
By Nilooka Dissanayake
According to the results of a survey conducted by Athwela Business
Journal, the majority of small business owners state that they cannot
stay away from their businesses for even one day. The situation
is so bad in some cases that the entrepreneur cannot participate
in a seminar to better his knowledge. He cannot afford to fall sick.
For many small business people it is an unpleasant fact of life.
What can be done to remedy the situation? One suggestion is to seek
to develop a strong team who can carry on even in the absence of
the key person.
This is, of
course, easier said than done. Before you strengthen a team, you
need to have a workable team in the first place. Most of us, whether
we are in a small business or a large one, at the highest level
or at the lowest, will be working in teams. And, one unpleasant
reality is that you hardly ever have control over who becomes your
team members.
In this context,
let us look at how we can make our teams more balanced by understanding
what types of behaviour must come together in a successful team.
After a lot of research into successful teams, Dr. Meredith Belbin
of the Industrial Training Research Unit at Cambridge listed out
eight categories of persons that are necessary to make up a successful
team. They fall into four main categories with two sub types each.
They have interesting names that are not always self-explanatory.
Creators -
include Plants and Resource Investigators Leaders - include Co-ordinators
and Shapers Implementers - include Team Builders and Team Implementers
Completers - include Monitor-Evaluators and Completer-Finishers.
If you notice,
all the team types are described according to the functions they
take up in the team. The Creators are the ideas-men (or women).
The Plant role was so named because it was found that 'planting
an ideas' person was one way to wake up ineffective teams into action.
The Resource Investigators take over fresh ideas and build upon
them with enthusiasm. They help the ideas to take root, where they
may otherwise be ignored.
The Leaders
- whether they are in former leadership positions or otherwise -
guide everyone in the correct direction. The Co-ordinators are the
social leaders in the team and help co-ordinate the work with or
without formal authority. The Shapers are the energetic souls in
the teams who will run with the ideas. The Shapers act as task leaders
in a team and help marshal the team efforts towards achieving the
objectives.
The implementers,
you can say, are the drones or the worker bees. Without them, others
- the ideas men and leaders - will get nowhere. Think of teams where
everyone want to dream big ideas and talk big and you will get the
picture. Team Builders are sensitive, supportive individuals. If
you want to know how everyone is feeling, ask the Team Builders.
Team Implementers
are the practical organizers of the team. If you want to know anything
about decisions taken or the reason for something, ask these members.
They also attend to the work that all others find uninteresting.
The Completers
will look into the details and finish up the icing on the cake.
They are the perfectionists who will tie up the loose ends for the
rest of the team. The Monitor-Evaluator is the rational team member
with a tendency to analyse and take a hard, cold stance of the situation.
Plant and the Monitor-Evaluator are generally highly intelligent
individuals and need that intelligence to perform their roles. (Others
can sail through without a high IQ). Completer-Finisher lives up
to his name and is the perfectionist of the team. You can also call
him the worrier because they tend to worry about what can go wrong.
If you are
working in a small team, do not worry. None of us is a perfect team
type. We are all having bits and parts of many types within us.
So, to ensure your team is balanced, what you can do is to watch
out how each team member performs and understand their natural types.
Then, if you
feel that one team type is not present, then, you can get one or
more members to consciously act that part. That is where the understanding
of team types can help a small team be more effective. If, however,
you are responsible for putting new teams together, remember the
team types and try to make up a well-balanced team.
We welcome
your comments. You can reach us on ft@sundaytimes.wnl.lk or call
on 075-552524. Back issues of Business@Home are available online
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