"MyCola"
takes on Lanka's beverage giants
By Quintus Perera
The talents, dexterity and the knack for new thinking or seeking
a niche market by some of the local entrepreneurs have been very
good. Successful local entrepreneurs not only dominate local market
but dazzle in the foreign market too once they penetrate the desired
niche market segment.
A.
R. Sarma Mahalingam, a CIMA professional, 10 years ago floated PET
Packaging Co (Pvt) Ltd to produce bottled drinking water under the
brand name "Crystal". The product has captured more than
20 percent of the local market share and large quantities of this
bottled water are also exported to Maldives.
Buoyed
by the success in bottled water marketing, and to mark 10 years
of a very successful business, Ramalingam launched another industry
- the manufacture of beverages, which appeared to be riskier than
any other industry as there is stiff competition not only from locals
but also often, ruthless multi-nationals.
PET
cautiously diversified into a selected beverages market, producing
a convenient product at a reasonable price. While clearly realizing
the difficulties the brand would encounter, he prepared the taste
of the products to suit the tropical conditions of the local market.
The
company expanded its water packing factory complex at Gonahena Road,
Kadawatha to produce beverages. Production commenced at the beginning
of January this year to coincide with the company's 10th anniversary
and the product range was marketed under the "My" brand.
These beverages come to the market in four different flavours, "Cola",
"Orange", "Lemon" and "Soda" in three
different sizes - large and mega, 330 ml and 200 ml, respectively.
The
bottles in which "My" brands are packed are unique as
the plastic used to manufacture the bottles are internationally
accepted food-grade material and is biodegradable. The other advantage
is unlike other beverage brands packed in glass bottles, the buyer
need not keep a deposit as the plastic container is free.
The
consumer is with an added advantage, as PET has increased the standard
300 ml quantity to 330 ml and the advantage is 60 percent for the
consumer. The company began distributing its products in February
with a production capacity of 5,000 dozens per day. They are being
distributed among the super-markets and to their bottled water customers.
Mahalingam
said while there was absolutely no planning whatsoever for expansion
into the beverages market, the consumer acceptance of the product
has been "stupendous" with demand rising. The water-bottling
factory employed only 100 employees but with the beverages manufacture
coming in, the employment capacity has increased by another 200
and now stands at 300.
Mahalingam
said that they got the machinery from China and local people were
trained in the job. In the PET Beverages industry there is no foreign
collaboration or multi-national involvement. He said that his company
has been very successful in the bottled water business and proceeded
smoothly except on one occasion when they had a problem relating
to exports.
He
then went to Scotland and underwent expert training on water quality
maintenance. Today, PET is leading in the local market in the sales
of bottled water. Mahalingam said that their bottled water sales
would increase much more, if not for unauthorized, uncontrolled
bottled water available in the market.
He
said that they take the water from Meda-Mahanuwara in maintaining
purity and quality standards to be consistent and to be in par with
intricate international standards. In some cases some bottled water
manufacturers used water from their backyards of Colombo.
He
said that they have been lobbying since 1996 with the Food Ministry
to make quality standards for bottled water mandatory, but the issues
are still dragged on. Officials at the Sri Lanka Standards Institute
(SLSI) told The Sunday Times FT earlier that compulsory standards
and the SLS mark for bottled water that was to be effective from
January 1, 2004 had been postponed due to delays in getting the
legislation through the Legal Draftsman and the Justice Ministry.
PET
has its own microbiology laboratory to test various conditions of
the water and the beverages. In the production line no human 'touch'
is involved as the entire process once the raw materials are introduced
is mechanized with the bottles coming out from the production line
with the seal.
The
machines and the production area are sanitized several times a day,
to ensure a germ-free factory adopting the CIP principle (Clean
in Place). Unlike most of other such food products manufacturers,
PET manufactures its own plastic bottle requirements. Virgin Plastic
granules are imported from India.
They
are heated and first turned out to small bottles like test tubes.
They are then sorted out to ensure quality, rejecting the ones that
are below standard. These test tubes like bottles are further heated
and blown up to the required shapes. The bottles and labels are
of an international class and standards. PET has been exporting
bottled water - since 1994 - to the Maldives while exploring markets
in Taiwan, Brunei and Singapore.
Mahalingam
said that during 1998/99 they were exporting bottled water to Taiwan
in a big way but stopped due to stiff foreign market competition.
Flourishing local industries -featured many times in The Sunday
Times FT - have succeeded locally- to a point.
There
is a need for some state incentives to keep these industries afloat
in the face of powerful multinational companies with massive financial
resources. In the beverages industry for example, one of the tactics
used by multinationals is to buy hundreds of empties of a competitor
and destroy the bottles.
That's
how tough it is for local firms to enter the beverages industry
with - at the moment - Elephant House firmly ahead of Coca Cola
and Pepsi. The newest PET products have entered a stiff market environment
which - local industry analysts hope - would succeed in capturing
a niche market segment and not get wiped out like many local industries. |