Insurance
firms go beyond policy
By Duruthu Edirimuni
Insurance companies have begun paying claims to victims
of the tsunami disaster. Spokesmen for the companies said they would
honour life insurance claims with accident cover and motor insurance
claims with flood cover. Some firms said they were going beyond
contractual obligations and announcing ex-gratia payments.
Although
many of the victims did not have insurance, given its low penetration
rate in the country, companies anticipate more business in future
as it will become easier to sell policies with people's attitudes
changing in the wake of the tsunami, prompting them to take cover
for all possible disasters.
"We
have the total support and commitment of our re-insurers and the
earthquake claims settlement has started," Eagle Insurance
CEO Deepal Sooriyaarachchi said.
Life
insurance claims for Eagle will be Rs. 80- 100 million and non-life
(vehicles and property) will come to Rs. 3 billion. "There
are about 150 clients with claims amounting to Rs. 150 million,"
Eagle’s non-life unit chief Upul Wijesinghe said.
Although
damages caused by the tsunami are not covered under motor insurance
policies and was not available for clients to obtain, Eagle Insurance
has decided to pay 100 percent of motor insurance claims to customers
who have been with the company for more than 10 years and 50 percent
for those who have been with it for more than three years. If flood
cover had been obtained, the total claim would be honoured by Eagle,
officials said.
A
company statement said policy holders who have lost their documents
would be issued new ones. Union Assurance Ltd. (UAL) has received
more than 150 admissible claims amounting to about Rs. 1.5 billion.
"Most
of it is non-life claims and we expect the total payout to exceed
Rs. 2 billion," CEO Marina Tharmaratnam said. She said vehicle
claims where customers had obtained flood cover would be honoured
and the company is reviewing all available options to settle other
motor claims.
"Life
insurance claims arising from the tsunami are considered accidental
and policyholders with accident cover are entitled to double or
treble the life cover," she said. UAL also said those who had
its Union Shop and Union Niwasa policies which come with an in-built
earthquake cover would be paid the full amount. A company statement
said it would settle claims from several other lines of general
insurance business including workmen's compensation, personal accident,
marine cargo and boats.
The
Insurance Board of Sri Lanka (IBSL) has told insurers to pay out
all flood covers. Motor insurance accounts for 46 percent of the
total non-life premiums written. One in 500 vehicles have flood
cover, but none cover tsunamis. The number of non-life policies
sold in 2003 is estimated to have been around 1.6 million.
Buddhika
Piyasena, Assistant Vice President, Fitch Ratings Lanka said it
will take nearly two weeks to assess the full damage suffered. Analysts
said some firms would extend ex-gratia payments to property and
casualty claims as this would greatly boost their marketing efforts.
Larger
claims pertaining to property have come from tourist resorts. "Flood
damage and earthquakes are counted on to basic fire policy,"
Mr. Piyasena said. He also said that the net exposure on property
and casualty of insurance firms will not be high but the exposure
on motor insurance would affect their profitability.
At
the same time, analysts said people will perceive insurance in a
different light since many firms have begun paying and taking insurance
will catch on with people taking cover for all possible disasters.
"It will be easier to sell insurance," said Namal Kamalgoda,
Chief Investment Officer, Eagle NDB Fund Management Company Ltd.
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