Way
forward for SLIM and the ad industry
By Nimal Gunewardena
As a Past President of SLIM and the Founder President of the Four
A's and someone who for many years worked on the Joint Blueprint
Committee to develop and improve SLIM Awards and the ties between
the two industries, I am sorry to witness the rather acrimonious
breakup and the raging battle between the advertising and marketing
bodies.
In
the process, I see much hot air being blown, accusations being thrown
at the two industries and rather theoretical arguments being bandied
about without a true appreciation of the issues and practicalities
of the matter. In particular, I refer to the argument whether SLIM
Awards should be judged on the Creativity or Effectiveness of the
advertising.
There
is no doubt that all forms of marketing input including advertising
must in the end deliver on business goals whether it is building
brand equity or enhancing market share and sales. Effectiveness
of advertising and other communications tools is the desired goal
from a marketing and business point of view. Creativity is only
means to an end, though a vital aspect. However, in today's cluttered
world of information overload, it is Creativity that makes the marketer's
message stand out and be heard and it is Creativity that builds
the image of a brand and gives it meaning and value. Without Ideas
(another name for Creativity) and their effective execution, business,
marketing and effective and persuasive communication can hardly
survive.
Creativity
is a key objective of the ad industry. Strategy is the complementary
aspect that ensures that creativity is effectively directed. Effectiveness
can only be judged if there is data in the form of market research
data on communication effectiveness or market share and sales results.
In fact, all these years what was judged at SLIM Awards was Creativity
and Strategy - though this was mis-termed Effectiveness! The material
submitted for SLIM Awards - the ads and a brief note on communication
objectives and target audience - are simply insufficient to pass
judgement on effectiveness. So, the whole argument, in fact, is
a non-starter!
If
Effectiveness is what marketers and SLIM are concerned about, and
quite rightly so on the advice of SLIM's senior advisory panel of
senior marketing professionals, then SLIM must proceed to restructure
and relaunch its Awards as Advertising Effectiveness Awards. For
this to happen research and quantitative data will need to be submitted
and considered by the judges, as now happens with SLIM's Brand Excellence
Awards. One cannot purport, by any stretch of the imagination, that
SLIM Awards as it is currently structured judges the effectiveness
of the advertising in the marketplace, for the simple reason that
data to judge this is not submitted and it is simply not practical
within the judging process, where several hundreds of entries are
judged, each briefly for a couple of minutes, to evaluate effectiveness.
While
this debate has been highlighted as the main point of contention
in the Ad Awards controversy, the parting of ways between the professional
bodies of the advertising and marketing industries is unfortunate
but understandable. While various accusations and motives have been
bandied about for the breakup, it is good to understand what really
happened so that we may proceed to emerge from the continuing confusion
and move to a possible way forward and eventual cooperation in the
future between the professional bodies.
The
Joint Blueprint Committee which had been in existence for several
years as the discussion forum between SLIM and the ad industry,
was a valuable forum for dialogue and decisions on improving and
conducting the Ad Awards. The abandonment of this forum and breakdown
in dialogue naturally led to the dissension between the stakeholders.
In recent years, as the ad industry came together in the professional
bodies of the Four A's and IAA, it has sought to address matters
that affected the industry and have a greater say in moulding these
to meet industry aspirations.
That
it wanted a greater say in the Ad Awards - in terms of its structure,
the event and benefits from its profits - is true. The decision
for SLIM was whether to listen to the needs and even "demands"
of its customer and accommodate its key stakeholder, or to pull
back to the earlier position of an "independent" organizer
acting more unilaterally. Though in recent years it appeared that
such accommodation and cooperation was sought and pursued through
an MOU between SLIM and the Four A's, the ad industry felt a lack
of genuineness in its implementation, and SLIM appeared to feel
that the ad industry was becoming overly demanding. The relationship
grew uneasy and has now crumbled.
Crises
are always useful turning points to revisit and analyse what one
has been doing by rote and make a change for the better. As suggested,
SLIM could restructure the Awards to reflect its needs to reward
market effectiveness, through an Advertising Effectiveness Awards
programme. This, however, needs a significant change after studying
effectiveness awards schemes or the "effies" model. Launching
this will not only meet the marketing fraternity's expectations
but also help to bring back participation from the mainstream ad
industry.
The
ad industry having made its move for self-determination, must now
move with commitment to keep its promises and develop its own Awards
not only to meet the professed global standards but also meet criteria
of credibility, fairness and transparency and to reflect the advent
of new media and new forms of marketing and corporate communications.
Again much re-thinking and planning is necessary. The young professionals
who work in the industry and wish to see their talent being recognized
will eagerly await the industry's promise to deliver such a programme
by mid-year.
The
crisis has helped the ad industry to come of age and come together.
There will always be competitiveness and complaints within the industry.
We may not all agree on all matters, but we need to let the need
for cooperation for the sake of the industry overcome our stances
of dissent. The industry has its own priorities to pursue not only
in awards but also in training and development and advocacy on industry
issues. It is heartening to note that these issues are now beginning
to be addressed, and this could be furthered with everyone's support.
|