Passport
to chaos!
While officials of the Department of
Immigration and Emigration defend the move of the department to
Borella, people complain that it has created nothing but traffic
congestion
By Ayesha Inoon
Horns blare and tyres screech as drivers try to manoeuvre their
vehicles through the massive traffic jam. The scene is one of complete
chaos in front of the new offices of the Department of Immigration
and Emigration on Ananda Rajakaruna Mawatha, Borella. The long queue
in front of the Department stretches out onto the pavement, adding
to the confusion.
Ananda
Rajakaruna Mawatha is a narrow road in the commercial hub of Punchi
Borella. Close to several residential areas, it is also a connecting
point to many schools such as Asoka Vidyalaya, Ananda College and
Gothami Vidyalaya. Nearby are the General Hospital and Eye Hospital.
Ambulances use this road and a traffic jam could mean the difference
between life and death.
So
was shifting the offices of the Department of Immigration and Emigration
- with the crowds of people that visit it every day- from Station
Road, Bambalapitiya -to this busy area a good move?
“Schoolchildren
are especially affected by this,” says the owner of a grocery
store on the road. “This road leads to so many schools and
this morning, school vans were still stuck here past the time that
school opens. It is a hassle for everyone.”
“This
is not a road that usually has this much traffic,” says Kuraisha,
a mango vendor. “Just this morning there were three accidents-
not that people were hurt, but the vehicles were damaged.”
However
the Controller, Department of Immigration and Emigration,. P.B.
Abeykoon, is positive that the problem is only temporary. They had
already discussed the dilemma with the Traffic Police before the
move took place, and were also holding meetings during the week.
“The reason we moved here was to give better facilities to
the public,” he says, adding that the amenities in the new
building are far better than at the previous location.
The
decision to shift the Department from its location in close proximity
to the sea was made shortly after the 2004 tsunami. The old building
was in a dilapidated condition-roofs leaking, toilets in need of
repair and no lifts, Mr. Abeykoon says. The new building, which
is almost twice as large as the previous one, has two lifts and
is shortly to be installed with central air conditioning in addition
to other conveniences.But a disgruntled visitor to the department,
Bernard Edirisinghe, feels that the move has no benefits. He says,
“They have no proper places for documentation or seating facilities.
The commotion is terrible. They must have good reasons for moving-
but it is only half done.”
Mr
Abeykoon says that the congestion at the Department, which has approximately
3,000 visitors a day, can be reduced if people go to one of the
340 Divisional Secretariats rather than come to the Head Office.
“When people decide to go abroad they need a plan. The first
thing is obtaining their passport.” He adds that the money,
time and effort spent can be greatly reduced if people went to the
Divisional Secretariat, which would enable them to receive their
passports within ten working days.
The
Department also plans to open Divisional Sub-Offices in Vavuniya,
Kandy and Galle and issue application forms through places of worship
such as temples, churches and mosques, while extending the list
of people who can attest the form to Grama Sevaka officers, school
principals and clergy.
By making the public aware that they do not need to come to the
Head Office to get their passport, the Controller feels that the
whole process will become more efficient. He is also confident that
the traffic problem will be resolved as both the Traffic Police
and department officials are working towards a solution.
The
traffic will ease
Senior Superintendent of Colombo Traffic Police, Y.G.R.M. Laffir
says that steps have already been taken to ease the traffic problems
at the Passport office. The bus halt near Ananda Rajakaruna Mawatha
has been shifted towards Dharmarama Mawatha. The entrance and exit
gates to the car park on the road opposite the department have also
been changed to the main road _ the Borella- Maradana Road.
They
also hope to increase the timing of the traffic light signals for
vehicles coming from Ananda Rajakaruna Mawatha. |