TVS speedy growth seen in 2007

TVS, the Indian motorcycle that took the Sri Lankan motorcycle market by storm and raced to the number two position and remained there for three years, is adding value to the product with an industry first of an island-wide mobile service.

Supporting the 450 strong service/spares network, the mobile service comprises of “Mobile Cabs”, that are fully equipped mobile mini workshops that provide the required assistance ‘on the sport’, the company said in a statement. The first to introduce a Service Hotline for motorbikes in Sri Lanka, TVS has over 40 field staff and service executives, to make this service available countrywide.

It provides round the clock assistance, in the event of unforeseen problems, and gives riders the assurance that professional assistance is only a phone call away. Gihan Pilapitiya, General Manager, announcing the 24x7 mobile service for motorbikes, commented “We have had phenomenal success in sales since the inception of the company three years ago. This year we want to raise after-sales service levels to build on customer loyalty. The mobile service manned by qualified and trained staff, will match the superior product, and is one of many facilities that users of TVS motorbikes will enjoy in 2007”.

TVS is a joint venture between United Motors Lanka Ltd and TVS Iyengar & Sons Ltd, India, part of the large group operating in the automobile sector with over 30 subsidiaries and an employee strength of over 40,000. Launched in Sri Lanka just over three years ago TVS Lanka (Pvt) Ltd has established itself as a prominent player in the sales and service of motor cycles and auto parts, reaching a turnover of over Rs.1 billion in the very first year of operation and continues to maintain momentum committed to strong after sales service.