‘ComBank Digital’ surpasses 1 m users’ milestone
View(s):Commercial Bank of Ceylon has announced that its omni-channel digital banking platform ‘ComBank Digital’ has reached the milestone of one million registered users.
An integration of all online and mobile banking channels on a single omni-channel platform, ComBank Digital is offered via a responsive web application and three native mobile applications (iOS, Android and Huawei), enabling access across all devices such as desktop PCs, laptop computers, tabs and smart phones, the bank said in a media release.
“We are greatly encouraged by the seamless transition that many of our customers are making to digital banking,” Commercial Bank’s Chief Operating Officer S. Prabagar said. “The bank has invested substantially to make digital banking secure, comprehensive, reliable and easy to use, and it is pleasing to see technology and innovation promoting inclusivity in a market like Sri Lanka, where familiarity with online and mobile banking is still uneven.”
Enhancing user convenience, ComBank Digital features a range of built-in options that allow users to customise their digital banking preferences on their own without the assistance of a bank agent. They can increase the security level of ComBank Digital by enabling biometric login access, device registration for secure login and device management, selection of alerts with One Time Passwords (OTPs) and setting up of alert delivery methods via push notifications.
ComBank Digital offers services such as checking balances of Current Accounts, Savings Accounts, Investments, Loans and Credit Card accounts and transactional activities such as applying for Fixed Deposits, instant payments to any account across the banking network, share trading settlements and more. ComBank Digital also supports bill payments to nearly 100 entities in nine categories such as Telephone, Electricity, Water, Credit Cards, Insurance, Pay TV, Education, Schools and Rates.
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