NDB SL’s Most Innovative Digital Banking Brand for 2023
View(s):NDB Bank was recently crowned the Most Innovative Digital Banking Brand
Sri Lanka 2023 by the Global Brands Magazine UK.
In addition, NDB was also honoured as the Leading SME Banking Brand Sri Lanka and the Best Banking Brand for Women Empowerment
Sri Lanka, the bank said in a media release.
The Global Brand Awards were established with the aim of honouring excellence in performance and rewarding companies across different sectors. The award honours companies that have performed extraordinarily well in the fields of Finance, Education, Hospitality, Lifestyle, Automobiles, and Technology and acknowledges key players who strive for fineness and provide a platform for recognition. The award also aims to identify, create awareness about the significance of exceptional service delivery, and reward their performance with the ultimate global recognition.
As part of its digital transformation journey, NDB’s NEOS is regularly updated to reflect customer demand for personalisation and ease of use. The launch of NEOS was the forerunner, which enabled the bank to launch the NDB NEOS Online Banking platform in April 2020. NDB NEOS Online Banking has garnered nationwide popularity as a state-of-the-art digital banking platform with absolute connectivity to all of NDB’s banking services.
NDB also introduced NEOS Pay, a QR payment method in which customers can make payments to merchants, pay bills, and make a host of other transactions via the same platform.
Digital Banking in Sri Lanka has become increasingly competitive over the years, with banks implementing new technology and digital-savvy offerings for consumers. In spite of such competition, NDB has made it a point to stand out once again at the forefront of digitalisation. “We have witnessed an environment where everything has seen a paradigm shift, changing the way customers bank, how brands are perceived, etc. By following a clear strategy for Digital Banking innovations, NDB has set the wheels in motion to becoming Sri Lanka’s best Digital Banking provider a reality, taking the entire banking foundation to a new equilibrium,” the release said.
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