Keells Supermarket launches Self-Checkout Systems
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Officials with the new machines
Keells a leading supermarket chain in Sri Lanka, recently enhanced its operations by introducing self-checkout systems from Diebold Nixdorf USA, the global leader for retail automation systems. “This is a remarkable milestone for Keells as they have become the first supermarket to implement self-checkout systems in the whole of South Asia, well ahead of larger markets in this region like India, Pakistan and Bangladesh,” the company said in a media release.
Keells Supermarket has deployed multiple self-checkout machines in their stores in Sri Lanka; One Galle Face, Darley Road, Duplication/Lauries Road, Kalubowila, Thalawathugoda Pannipitiya Road, Attidiya, Kohuwala, Havelock Road, Thalawathugoda, Dehiwala, Union Place, Thimbirigasyaya Road, Kandy City Centre and Kandy 3 Supermarket.
These Diebold Nixdorf self-checkout systems are supplied and maintained by Data Management Systems Ltd. (DMS), the pioneer in the transfer of technology to Sri Lanka for over 47 years having introduced many IT products, software, and services to Sri Lanka while representing the world’s leading IT brands. DMS has been Diebold Nixdorf’s Distributor since 1998.
Senior Assistant Vice President – John Keells Group, Amila Kuruppu said, “We were looking forward to introducing self-checkout systems into our stores as we observed the importance of convenience in today’s fast-paced world especially where shoppers no longer wait in long queues. With this implementation we have realised the importance of utilising trained employees to provide more value-added personalized services to the customers rather than them being used as cashiers.”
These Diebold Nixdorf self-checkout systems are designed with high performance flatbed barcode scanners for speed reading of even poor quality barcodes while the user-friendly software interface makes them easy to use regardless of the ‘Technology Literacy’ covering all segments i.e. teenagers, senior citizens, housewives/househusbands, working men and women. Keells has experienced its customers embracing these convenient and easy to use devices that utilise simple instructions to guide them throughout the entire payment transaction; scan and pay for their items in a speedy and efficient manner while enjoying a new and enhanced experience at the store.
Head of IT Infrastructure, Security and Operations (Assistant Vice President-John Keells Group) Nishan Rathnayake said: “Diebold Nixdorf self-checkout systems from DMS are equipped with state-of-the-art technology to prevent shrinkage (theft) and ensure the integrity of transactions. Features such as security scales and advanced barcode verification systems on these Diebold Nixdorf self-checkout systems help mitigate the risk of unauthorised items leaving the store, providing peace of mind to both customers and staff.
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