NDB Bank discussion on digital transformation for SMEs
View(s):NDB Bank, in its efforts to support the digital transformation of small and medium-sized enterprises (SMEs), recently hosted a transformative event at the Solis Hotel, Ethul Kotte with the participation of over 100 SME Business Banking customers from Colombo and the Greater Colombo regions.
They were invited to explore the potential of NDB’s pioneering offering, the NEOSBIZ app, a digital banking solution tailored specifically for SMEs, and how digital banking applications such as these support SMEs to enable competitive advantage, the bank said in a media release.
The event featured sessions led by NDB’s senior executives, including Deepa Edirisooriva, Chief Manager of Product Lifecycle Management, and Nilendra Vithanage, Chief Manager and Zonal Head of Business Banking. They introduced the NEOSBIZ app, highlighting its innovative features designed to streamline financial management, enhance security in digital transactions, and provide real-time business insights. This app, which is designed to revolutionise how SMEs manage their operations, offers a comprehensive tool for efficient and effective business management.
Following the introduction, a panel discussion provided deeper insights into the significance of digital banking for SMEs. Moderated by Mr. Vithanage, the panel included prominent figures from the bank such as Indika Ranaweera, VP, SME, Middle Markets and Business Banking; Ashan Wikramanayake, Head of Card Centre/AVP; and Damitha Silva, AVP, Product Life Cycle Management. The panellists discussed how digital banking products like NEOSBIZ align with NDB’s strategic goals and the broader vision for supporting SME growth in Sri Lanka.
The discussion also covered the substantial investments NDB is making in digital banking, underscoring the bank’s commitment to staying at the forefront of technological innovation despite the challenges. The panellists explored how digital solutions like NEOSBIZ can provide better value to customers, from facilitating seamless transactions to offering advanced tools for financial management.
A key topic was the future impact of AI and robotics on SME sectors, highlighting how these technologies could reshape business operations and create new opportunities.
The panellists also shared insights on how to strategically leverage digital banking products to gain a competitive edge in a rapidly evolving market.
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