WNS Sri Lanka marks 20 years in existence
View(s):WNS, started in 2004 as a global Business Process Management (BPM) company expanding its footprint by establishing its first offshore delivery centre outside India in Colombo, has by its 20th year in Sri Lanka evolved into an NYSE-listed powerhouse, with over US$1.3 billion in annual revenue It has 60,000+ employees worldwide, 65 offices across 13 countries, and a solid client base of 600+ global companies across 10 industries.
Throughout this journey, WNS Sri Lanka (SL) has played a vital role, contributing significantly to WNS’ consistent and exponential growth. Today, WNS is a trusted business transformation and services partner to global companies, and WNS SL continues to be an integral part of this success story, the company said in a media release.
WNS SL embarked on its journey in Colombo with a modest team, fuelled by a bold vision to provide cutting-edge BPM services underpinned by technology and innovation. Against the backdrop of formidable challenges, including the devastating 2004 tsunami, the Sri Lankan civil war, and the global COVID-19 pandemic, WNS SL showcased remarkable resilience and determination, achieving steady and sustained growth throughout its journey.
WNS SL has grown to over 1,000 employees across two state-of-the-art Colombo centres, serving diverse industries with expertise and excellence.
Keshav R. Murugesh, Group CEO, WNS believes that Sri Lanka will continue to drive WNS’ global strategy and the country’s economy.
“Completing two decades in Sri Lanka marks a monumental milestone in WNS’ innovation, resilience, and growth journey. WNS Sri Lanka has been instrumental in driving our company’s success, leveraging their expertise to craft, develop, and implement cutting-edge solutions tailored to diverse industries. This achievement underscores our enduring dedication to merging innovative services with a talented workforce, generating tangible impact and value. As we embark on an AI-driven future, we remain steadfast in our commitment to ethical and responsible practices, ensuring sustainable growth and a positive impact on our clients, employees, and the environment.”
Dinesh Wickremanayake, Managing Director, WNS Sri Lanka says that success is built on client trust and a talented workforce.
“We have thrived in an environment supported by BPM-friendly policies, robust IP protection laws, and attractive tax incentives in the country, amplified our business readiness and fuelled operational excellence. Our team is powered by deep domain expertise, innovative spirit, and passion, driving us to redefine industry standards. As we navigate the future, we create exciting opportunities for tech professionals to collaborate with AI and other cutting-edge technologies, shaping the next frontier of digital transformation.”
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