HNB launches trilingual Mobile App
View(s):Hatton National Bank (HNB) has introduced a trilingual version of its mobile banking application. This development comes as a strategic move to enhance accessibility and provide users with a more personalised banking experience in their native languages.
With over 1 million active users, HNB’s mobile app claims to lead the market as the top-rated banking app in the country. The newly launched trilingual feature allows customers to select from Sinhala, Tamil, and English, empowering them to bank in the language they are most comfortable with. Over 80 per cent of customers opt for their native language, reflecting the growing demand for personalised and regionally relevant banking services, the bank said in a media release.
“We are proud to continue innovating for our customers by understanding their needs and delivering meaningful solutions,” said Sanjay Wijemanne, HNB Chief Operating Officer. “This milestone reflects our dedication to ensuring that every customer, regardless of location or language preference, can enjoy a seamless digital banking experience that meets their expectations.” HNB’s digital transformation journey has been bolstered by its innovative approach to enhancing customer convenience. The bank’s “non-Face-to-Face” (NF2F) feature bridges the gap between physical and digital banking services, allowing users to seamlessly switch between online and in-branch transactions. Additionally, HNB’s SOLO digital wallet continues to gain traction as a versatile and user-friendly payment solution, enabling customers to make payments, transfers, and manage rewards from a single platform.
“We are pleased to offer our customers the option to use HNB’s mobile app in their preferred language,” said Head of Digital Business at HNB, Chammika Weerasinghe. “With our extensive presence across Sri Lanka, including in the Northern, Eastern, Southern, and Central regions, we understand the importance of accessibility and convenience. By providing the app in Sinhala, Tamil, and English, we are ensuring that more people can engage with our services in a way that feels natural and comfortable to them.”
Hitad.lk has you covered with quality used or brand new cars for sale that are budget friendly yet reliable! Now is the time to sell your old ride for something more attractive to today's modern automotive market demands. Browse through our selection of affordable options now on Hitad.lk before deciding on what will work best for you!