Cargills Bank takes adequate protective measures
View(s):Cargills Bank, which was affected by hacking of its website and cybersecurity issues, has streamlined processes and rectified weaknesses, if any, in the system. In a statement it said that, upon becoming aware of the incident, the bank’s actions were as follows: Engaging with local and internationally renowned cybersecurity experts to undertake an immediate investigation into the incident, conduct a detailed forensic investigation, strengthen security measures, and enhance our future cybersecurity framework; Notifying the regulator and providing continuous updates; Reporting the incident to the Computer Crimes Division of the Criminal Investigation Department (CID) and coordinating with the law enforcement authorities; Enhancing network security infrastructure to safeguard against further threats; Maintaining uninterrupted operations across all banking channels, with no breach to core banking systems or customer accounts; Making public disclosures via the Colombo Stock Exchange, the official website, and social media channels; Initiating legal proceedings to protect customer and stakeholder information; Briefing and equipping all staff members to ensure seamless customer service and heightened vigilance; and reaching out directly to customers to inform them about the incident and to reassure them of the measures in place.
“We continue to monitor the situation closely. Should any customer or stakeholder’s material information be identified as compromised, we will contact them directly on any action required,’ the statement said adding that the bank’s financial and liquidity position remains robust and its capital adequacy ratios are well above regulatory requirements.
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