LHI scores highest in Service Sector in Employee Opinion Survey

LHI Coast and Water – Lanka Hydraulic Institute Ltd scored a healthy satisfaction and commitment index of 85 in their recently concluded Employee Opinion Survey, which is the highest achieved index so far in the service industry in Sri Lanka, the company said.

The score surpasses several blue chip companies operating in Sri Lanka. This survey was conducted as part of its Human Resource Development Plan, to study and understand the current level of satisfaction among its employees and to know the way forward for the company’s growth and progress. Being a Knowledge company, LHI’s main business is export of knowledge, worldwide.

This survey was conducted by TNS Lanka Pvt Ltd.

TNS Lanka based their findings on a specific model of their own which was an approach to measure relationships with all relevant stakeholder groups. Answers to interviews and questionnaires conducted to employees of LHI were used to arrive at this conclusion. Malith Mendis, Chief Executive / Director of LHI, in a statement said, “It is very important for us to keep our employees, majority of them being highly skilled and professional engineers, satisfied and motivated for the progress of the company, especially since ours is a service-oriented organization and half our turnover is on export of services”

LHI’s staff consists of a proficient and knowledgeable team of Engineers specialized in Coastal Engineering, Water Resources and Urban Water, and the company provides consultancy services including mathematical and physical modeling. LHI has a modern state-of-the-art Laboratory in Moratuwa, adjacent to the University. The majority of engineers have been trained in their respective fields in institutions local and/or overseas.