On Monday, April 6, I posted a letter to a niece of mine who lives in Dehiwela. The letter was mailed at the Kandy Main Post Office. The 12-inch x 10-inch envelope contained documents. On the advice of the post office employee at the counter, I affixed a Rs. 40 stamp on the envelope cover. The letter reached my niece on April 17, eleven days later.
I cannot understand the delay. Has our postal service reverted to an 18th-century delivery system? Does chaos reign in the sorting rooms of our post offices?
I did not want to send the letter by registered post because it takes a minimum of four days for a registered letter to be delivered. I expected a letter sent by normal post to be delivered the following day, or in two days the latest.
How can the public depend on such postal services?
K. G. Mahadeva, Kandy