Financial Times

New local BPO training centre soon

 

A consortium of local and foreign companies, including Sri Lanka's Ceyline group, Canada's RevAnalytics and USA's Adventity, plans to invest Rs. 2.5 million in the local market over two years to establish a training centre where back process outsourcing (BPO) companies can send their staff to receive global certification. Initially offering courses out of Ceyline's CINEC Maritime campus in Malabe, the consortium also indicates its intention to support local rural BPO companies by aiding them in enhancing their facilities and even securing foreign direct investment.

This is, according to Adventity Inc.'s Managing Director, Sankar Krishnan, who is partner of RevAnalytics Solutions, the consortium's local representative, who was speaking at the media launch of the company's Sri Lankan operations. He further indicated that his company, Adventity, would be utilising its network, which includes international airlines and banks, "to take the venture forward". Meanwhile, he suggested that RevAnalytics Solutions' first focus would be the local financial services sector which, he says, “needs to get up to par with the region's banks”. Other areas of interest include international and local, public and private funding of micro finance programmes and providing research about Sri Lanka.

 
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