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Sri Lankan doctor praised for leadership qualities By Quintus
Perera M.M. Murugappan,
Director Technology Development and Human Resources, Murugappa Group,
Chennai, India, said that among success stories of leadership in
the region, Sri Lanka was an outstanding example of what can be
achieved in tourism, tea, ceramics, garments, gemstones etc and
how leading brands have been created successfully in some areas. But he also
noted that an outstanding example of leadership came from Dr. Wimal
Karandagoda, Director of the Castle Street Hospital for Women, under
whose leadership the child mortality rate has been reduced. Murugappan was making the keynote address at the recent presentation of National Productivity Awards 2002 and National Quality Awards 2002 in Colombo. He said there
is no option other than to transform organizations to position their
products to suit the world market allow free flow of trade to take
place from the developed to the developing countries. Among the issues
he raised in his presentation were: * The transformation
in developing countries is important as their internal markets,
and money resources for technology, market and brand development
are limited while human resources need to be harnessed. * Developing
countries have to develop their infrastructure and to enhance the
national security and national wealth the organizations need to
increase their shareholder wealth. Under this scenario by enhancing the productivity of institutions, management, workforce, government and society organizations could be reformed. Productivity is not merely in manufacturing, but it has to be across all operations of finance, marketing, human resources etc that involve all round issues of leadership, employment and culture building. Productivity means a blend of hard and soft issues and softer issues such as intellectual capital, motivation levels, contribution of leadership in improving motivation and customer delight through internal processes. India has done
some excellent work in knowledge based products like software, engineering,
machinery manufacture, automobile components, handicrafts, textiles,
jewellery, food grains, milk, tea etc. Under the vision of Dr V
Kurien, his company - GCMMF in India became the largest producer
of milk in the world overtaking the USA with the "Amul"
brand. It has 2.23 million members in 10,852 village societies.
Total milk collection in 2001-02 was 1.67 billion litres. Daily
average milk collection is 4.59 million litres. In Sri Lanka the outstanding examples of the applications of the 5 'S' processes are Slimline under the leadership of its CEO Dian Gomez, Bodyline under Dave Ranasinghe and Merchant Bank of Sri Lanka under Sunil Wijesinha. In India, there are Tata Iron & Steel under Dr J J Irani earlier and now M. Muthuraman. It produces the cheapest steel in the world ranking at No.3 in the list of best steel companies in the world for 2002 and employee strength reduced from 78,000 in 1992-93 to 46,000 in 2001-02. Yet labour productivity has been raised from 104 tonnes to 206 of saleable steel in the last six years. Infosys under M. Narayanamurthy is the first Indian company to implement the "Off shore delivery center" concept, value its human resources and publish in annual report, offer ESOP to all employees, value its brand and publish it in the annual report and it is certified at level 5 of capability maturity model. FCCISL launches regional support programme By Sinniah
Gurunathan "All the
five Chambers of Commerce in the districts of Jaffna, Vavuniya,
Trincomalee, Batticaloa and Ampara in the northeast would begin
to work from June this year in well-equipped offices. The SIDA will
provide necessary funds and the technical support for restructuring
of the fallen industries of the northeast will be given by CCISS,"
Abeyawickrema said. He said they were not here as a fact finding
mission but as partners. "We are not looking at what you have
but we are looking at the potential you have. We have come to help the northeast chambers to acquire infrastructure, human resources, assist in linkage building and networking needed to develop competence," Abeyawickrema told members of the Trincomalee District Chamber of Commerce. Swedish Charge d'Affairs Ms Ann Marie Fallenius and CCISS Executive Vice President Ingemar Nilsson also spoke. K.Thurairajah, President, Trincomalee Chamber of Commerce presided.
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