Tourist
promo offer comes a cropper
A ' Buy One Get One Free ' offer initiated by Sri Lankan Airlines
together with the Tourist Board and the travel industry to revive
the post-tsunami hospitality trade crash has fallen flat without
any co-ordination between the stakeholders, The Sunday Times learns.
At
a joint meeting held last week, the key sectors of the crucial travel
industry agreed to reactivate tourist arrivals with special promotional
offers just like they did following the 2001 Bandaranaike airport
disaster when the LTTE attacked it, but while one limb of the industry
has gone out offering the ' Buy One Get One Free ' promotional,
others have ignored the decision causing confusion in the trade.
SriLankan
Airlines, which hosted the meeting has already announced that tourists
who purchase one air ticket between February 14 and March 15, and
travel before June 20, 2005, will be entitled to a free ticket.
This
offer was to be supported by packages from hoteliers and ground
operators which would give a similar deal when it came to hotel
rooms and entrance tickets to the Cultural Triangle, wild life parks
etc., but the hoteliers and ground operators have not followed up
on their promise to support the move.
The
' Buy One, Get One Free' offer was to be made to all tour operators
in Europe, Japan and India. The Tourist Board also initially supported
the move, but has shown no interest in pursuing the matter. Chairman
Udhaya Nanayakkara is reported to be out of the country. A senior
Tourism Ministry official told The Sunday Times that Tourism Minister
Anura Bandaranaike was unaware of the Tourist Board Chairman's foreign
visit. " He is probably in Macao ", he said, unable to
confirm his exact whereabouts.
The
official said that the Tourist Board chief also missed the opportunity
of meeting World Tourism Organisation secretary general Francesco
Frangialli who visited Sri Lanka this week to survey the impact
felt on the tourism industry by the tsunami.
At
a separate meeting recently, several leading hoteliers and ground
operators raised issue with the Tourist Board as to what the Singaporean
firm hired to promote tourism in Sri Lanka, Batey's had done to
promote tourism in the post-tsunami weeks. They pointed out that
though only the coastal belt hotels were damaged by the tsunami,
all hotels in the interior ran out of tourists with no pro-active
campaigning in tourism marketing done to off-set the negative publicity.
These
hoteliers and ground operators asked how the cess monies collected
from the trade were being spent by the Tourist Board, and accused
the Board of merely making purchases of vehicles, upping salaries
of staffers, and refurbishing their offices.
They
called for the appointment of a Tourism Marketing and Promotion
Authority that could co-ordinate the work of the tourism industry.
However, the Tourist Board seniors had told the hoteliers that President
Chandrika Kumaratunga was against the setting up of such an Authority
because she did not want the private sector to do the work that
was entrusted to State agencies. |