New customers to be driven by innovative ads, good
service
While direct comparison between competing pre-paid
packages of mobile companies is not easy, new customers will be
attracted by innovative advertising, product positioning and service
coverage, a Colombo broking firm said.
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Mobile phone: these days an item you can’t
leave at home. |
CT Smith Stockbrokers Ltd said in an analysis of
the stockmarket last month that mobile penetration levels, which
are currently estimated at around 22% (up from 17% as at end 2005),
are likely to rise to approximately 26% by end 2007, with such new
users accounting for the bulk of subscriber growth at the mobile
telcos.
“In the longer term however, mobile players
will have to seek to wean away existing consumers from rival operators
to boost subscriber levels, and price competition is likely to increase
further (also targeting the post-paid corporate market) as operators
seek to increase their subscriber numbers and thus indirectly increase
the switching cost to consumers (own network calls usually attract
concessionary rates),” the report said.
CT Smith said that while the advent of a fifth
mobile telco (around 10 players, including Reliance Infocom of India,
Maxis of Malaysia and Singapore Telecommunications have bid for
the fifth licence) will add fuel to the price war, longer term customer
retention and profitability are likely to be determined by service
quality issues and the provision of value added services (VAS).
The Telecom Regulatory Authority (TRC) has offered
3G licences to all four mobile sector players with each license
likely to be priced at $5 million, the stockbroker said
Dialog initiated a 3G pilot run in late 2005 and
has tested around 30 base stations with 3G technology, being the
most prepared player for 3G deployment once the licence is awarded.
A 3G licence allows operators to provide wireless access at the
2GHz band, facilitating faster Internet access for browsing the
web, email communications and to receive faster video calls.
CT Smith said the entry of a new player into the
mobile market will increase competitive pressures on all four existing
players. Additionally, a foreign player with significant technological
strengths may elevate the industry to new highs, driving the voice
market as well as less penetrated data and broadband markets. “We
believe the entry of a new player will likely pose a challenge for
Dialog, depending on extent of expertise and capabilities of the
new entrant,” the report said, adding however that Dialog
is in a position of strength to withstand competition and deploy
strategies to capture market share and pursue new growth oriented
segments within the industry
Dialog is expected to post a net profit of Rs.9.2
billion in the current financial year given the forecast increase
in interest expenses on likely new borrowings and modest margin
erosion in 2H2006, the report said.
On the tourism sector, the report said John Keells
Holdings’ leisure sector reported a modest after-tax profit
of Rs.6 million in 1Q07, compared to a loss of -Rs.43 million in
the tsunami affected 1Q06 and a profit of Rs.120 million in pre-tsunami
1Q05.
It said while the Group’s properties in
the Maldives are expected to have contributed strongly (with Hakuraa
operational after being closed in 1Q06 due to tsunami related damage),
JKH’s Sri Lankan city hotels have under-performed despite
higher revenues and lower city hotel occupancy levels (a likely
casualty of the recent upsurge in violence related to the North
and East conflict and lower levels of tsunami related arrivals).
Operating expenses at the city hotels (in particular
the recently refurbished, ‘Cinnamon Grand’) are also
expected to have increased in line with increased operating capacity,
it said.
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