Ambuja Cements launches Customer CARE Centres

Company officials at a work site.

Ceylon Ambuja Cements has launched customer CARE centres at the company’s plant at the Port of Galle and at its Corporate Solutions Centre in Colombo.

The company said in a press statement that both centres are equipped with sophisticated new software to provide customer information by a customer care team. The software named CARE, stands for ‘Ceylon Ambuja Relationship Empowerment’ and has been developed in-house by the company’s IT team. “With the establishment of the customer CARE centre, customers can even track their lorry movements and locations within the plant real-time, enabling them to plan their distribution efficiently,” the company said.