Combank.lk crowned best website in Sri Lanka

The corporate website of the Commercial Bank of Ceylon has won twin Golds as the Overall Winner and the Best Banking & Finance website in Sri Lanka at the 2023 BestWeb.lk competition conducted by the LK Domain Registry.

This is the second consecutive year that Commercial Bank won the top award in its category of business, the bank said in a statement.

The extensive criteria used to grade websites for the BestWeb.lk awards consider a wide array of technical aspects as well as quality aspects that encompass functionality, ease of use, conformance and compliance with industry standards and protocols, performance efficiency, security and privacy, design aesthetics, content quality and the quality of interaction with users. The 13^th edition of the BestWeb.lk awards presentation was held on 9^th August at Monarch Imperial.

Commenting on the bank’s milestone achievement of being adjudged the best website in Sri Lanka across all categories, Commercial Bank’s Deputy General Manager – Retail Banking & Marketing, Hasrath Munasinghe said: “It is exhilarating to see the extremely valuable role our website now plays in promoting inclusivity in addition to convenience. There was a time when websites were used by an exclusive group of tech-savvy customers. Today, with trilingual access, enhanced user-friendliness and wide-spectrum functionality, our website has become an indispensable resource for millions of people. The endorsement the LK Domain Registry with the overall Gold award is therefore particularly significant.”

The Commercial Bank website annually averages 6.8 million visits, 2.6 million users, 11 million page views and organic search traffic of 4.8 million. It was relaunched in 2021 with features such as trilingual access to content, ultra-smooth interface with interactive multimedia material, enhanced navigation, experience-customisation, smarter search options and tools, and resources that make it extra user-friendly and informative.