Western Union money transfers launches home delivery service

Western Union, a leader in cross-border, cross-currency money movement and payments, and MMBL Money Master, Sri Lanka’s pioneering money transfer service and leading Western Union Agent in the country, on Friday announced the launch of home delivery for Western Union money transfers across the nation. 
Home delivery will provide customers in Sri Lanka with another option to receive money transfers from their loved ones around the world, in the safety of their homes. As the government implements COVID-19 curfews and restrictions on movement to ensure safety of residents, Western Union and MMBL Money Master have come together to help deliver money to receivers at their homes. Home delivery service will be available, even during curfew, Monday to Saturday from 8 am to 5 pm, MMBL said in a media release.
“Western Union takes seriously the critical role we play in getting money to places where and when it is most needed,” said Jean Claude Farah, President, Global Network, Western Union. “We are proud to launch the new home delivery service with MMBL, offering customers a convenient way to receive money from their loved ones around the world, especially during the current times.”
 “We are thrilled to provide this personalized home delivery service for customers who receive Western Union money transfers,” said Dinesh Mendis, Managing Director, MMBL Money Transfer. “The prevailing curfews and temporary location closures due to COVID-19 have created uncertainty among beneficiaries who regularly receive support from their loved ones. Without necessary support, customers might face a situation where they may not be able to purchase essential goods due to insufficient cash in hand. With Western Union, we are committed to support customers to the best of our ability at this challenging time.”
On customer guidance, MMBL said that once the receiver gets notified by the sender that the money transfer has been sent to them, they can contact the MMBL Money Master call centre number – 0115529999 or 0115529997, to identify the nearest MMBL Money Master branch.