Radiant Cabs team |
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Radiant Cabs is one of the country's leading taxicab service providers. The company's services are sought by many of the leading companies, NGO's, embassies and banks in Sri Lanka, and over the years Radiant Cabs have built up a client base of satisfied clientele who regularly seek their services. Radiant Cabs currently owns the largest taxicab fleet in the country and this is the main reason why it has been able to offer rates at extremely competitive prices.
A majority of the people using rental cab services as a mode of transportation are unaware of the misleading tactics that certain cab service companies use in order to charge unreasonable amounts from customers. The main reason why customers are being misled by overcharged bills is the so-called taxi metre used in cabs, which indicates the distance, you have traveled. This meter in many cases is already pre programmed to indicate much more than the actual distance that you have travelled. Every customer therefore has the right to ask the taximeter to be checked with the cab's car meter at any time to ensure that they are charged reasonably.
Mr.Ajith Lakpathirana Director Radiant Cabs |
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It also very sad note that the minimum charge that have to paid in order to receive the cab service is unjust for those customers who travel short distances as this amount most often exceeds the amount they actually travelled. In addition to this many taxi cab services have also set out different price lists for foreigners and expatriates.
Radiant Cabs have over the years won the trust and confidence of its customers mainly because their services have always been genuine and reasonably priced. Radiant Cabs have also developed a pricing system, by using a special formula where theis charges are priced according to the fluctuating fuel prices.
Unlike in most foreign countries the Sri Lanka taxicab service has not yet expanded to meet the requirements of its customers. We have still been unsuccessful to develop a proper Airport taxi service and other such services where an individual could call a cab at any time from anywhere. Another point to consider is the fact that there is very few taxi services in this country, which can genuinely guarantee the safety of its passengers. There have been many reported incidents where female passengers have been molested or abducted.
Radiant Cabs also adheres to a stringent procedure when selecting taxi drivers to ensure that only the best qualified individuals are selected. Selected drivers are then sent through a rigorous training process before been appointed. In addition to the drivers Radiant Cabs also includes a team of 24-hour telephone operators to assist customers with regard to their requests. Another unique feature with regard to the Radiant Cab service is its lost and found unit where customers who have left their belongings can call over at the Radiant Cab office and collect them.
All Radiant Cab chauffeurs are dressed in uniforms, which includes black trouser, white shirt and tie. Every 12 hours the car and driver returns back to the yard to refresh before coming back to the field. This routine ensures that the cleanliness and formality are maintained to the highest levels. The Radiant Cab taxi service is also highly recommended for airport pickups and long distance travel hires by all five star hotel travel counters, mainly due to their cheap rates and superior services.
Radiant Cabs offers customers a taxi service that is reliable as they charge only for the actual distance traveled. Therefore their services do not include any hidden charges, unlike in other taxi services you would not find the taximeter running unnecessarily whilst in traffic. Another advantage that Radiant Cabs offers is the guarantee of safety for their customers. So if you are looking for a reliable taxi service that would safely take you to your destination at a reasonable price, then Radiant Cabs should be the number to call.
Any customer complaints contact:
Mr. Daesaman Perera 0718556556
Mr. M.I.M Hussain 0714340479 |
E-mail