Financial Times - Dialog and HSBC in SMS payment scheme

Dialog and HSBC in SMS payment scheme

Customers of Dialog Telekom will soon be able to pay their bills through HSBC under a ‘Pay Here’ SMS Bill payment scheme agreed by the two companies.

Under this, a customer only needs to have a HSBC credit-card and a Dialog post or pre-paid connection to pay their bills via SMS.

“The philosophy behind this service is to benefit the customer,” said Dr. Hans Wijayasuriya, CEO, Dialog Telekom at the recent launch of this special scheme.

This facility was launched on July 20. It also allows a HSBC credit-card holder to reload their KIT accounts via SMS. “We intend to provide our customers with the best value, technology and service,” Wijayasuriya added.

This service will improve the accessibility since every subscriber who posses a HSBC credit card is now empowered with the ability not only to pay their bills but also to pay or carry out these transactions on behalf of family members, friends or associates.

“Our aim is to provide a remarkable range of services even when they (customers) are overseas. We value their convenience,” said David J. H. Griffith, CEO, HSBC Sri Lanka and Maldives.

Commenting on expansion plans, Dr. Wijayasuriya said that they will proceed in achieving island wide coverage. With 400,000 customers in the northeast regions in the bag, he said, “Our expansion across Sri Lanka will continue”.

He said with a fifth competitor entering the mobile communication market there will be intense competition where all the services will be on the basis of customer driven-schemes.

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