HSBC Sri Lanka wins 'Best Internet Bank' award from global finance

Global Finance has named HSBC Sri Lanka the country winner in the ‘Best Consumer Internet Bank’ category for 2006, the bank said.

HSBC also won the regional award for the “Best Website Design’ and ‘Best Information Security Initiatives’ from Global Finance, the latter award recognising the security initiatives implemented to protect online banking customers.

HSBC Sri Lanka launched Internet Banking in 2001 and is the leading bank in providing online security to Internet Banking customers. The bank provides additional security to its Internet Banking customers through high-level security measures in addition to industry standards such as a secure connection, username and password. The winners for these awards were evaluated by a world-class judging panel consisting of representatives from Tata Consultancy Services Ltd and Global Finance editors.

Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.

HSBC Sri Lanka has shown continuous improvement in the strategies, services and most importantly, online security provided to enhance the customers online experience.