Potential growth by Sri Lankan companies in IT and IT enabled services (ITES), such as BPOs, has been "set back" by "office space infrastructure shortages, language barriers, and staff capacity", according Sanjeev Palihawadana, the local Human Resources Director for Virtusa. He further added that these issues can be "rectified given the right administration policies".
Mr. Palihawadana also notes: "The IT and ITES industries have the potential of employing around 50,000 IT graduates by 2015. There is much progression awaiting the entire industry. Currently only 16,000 IT graduates are employed across 175 IT firms aroun the island. The approximate talent pool produced in local and private universities and institutes in Sri Lanka stand at 89,000 (83,000 IT diploma holders, 6,000 IT graduates). Therefore, there needs to be an unswerving intervention in ensuring the quality and quantity of the talent supply."
Additionally; "The Export Development Board (EDB) anticipates an increase of export earning in both IT and ITES sectors to rise by 35% in 2012 alone. While seeing a steady growth of 26% year on year as the 5th largest export sector earning close to US$ 310 million, Sri Lanka is also gaining a sustainable reputation as a very viable outsourcing/off shoring location."
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