VEGAYA expanding to Southern and Uva provinces

Equipped with the latest tracking technology, Vegaya Global Services which currently covers the Western Province, Eastern Province comprehensively, has started expanding to the Southern, and Uva Provinces.

Vegaya Global Services is an initiative that started in May 2020 by Shalomi Selvaraj Ranasinghe, according to a company media release.

“Whilst COVID-19 has brought its paramount trials, it also created many opportunities for people with astute minds. Shalomi’s drive and experience along with her natural inquisitiveness led to conducting extensive research in the field where she identified a need for a timely and reliable delivery service that could meet, if not exceed, clients’ expectations,” it said.

The rapidly growing demand for all types of products to be delivered safely and efficiently across the island is far exceeding the capacity for existing courier companies to cope with. This has resulted in customer dissatisfaction with not only the courier companies but also with the suppliers.

Many people who were at a loss in terms of employment during the pandemic have started micro-enterprises from home to survive through tough times. These novel business owners in their dealings with courier companies are experiencing problems and frustration. From poor communication to inordinate delays in delivery and mishandling and misappropriation, many suppliers and their clients had been left highly disappointed and desperate.

The journey of Vegaya Global Services began with Shalomi offering a job to those who had lost their employment as a result of companies going out of business or downsizing, to become her delivery officers. Her skills in HR management, administration, communication and coordination together with her experience in a Fortune 500 company, a reputed law firm, and logistics helped her to quickly train her riders to meet all the requirements and gain a solid reputation for reliability. Her first client was found on social media. A lady was requesting help from anyone who could recommend a reliable courier service. Shalomi contacted her and successfully delivered the goods. Since then, more and more people who had their online ventures approached Shalomi and her Vegaya Courier Service through referrals and recommendations.

Shalomi Selvaraj-Ranasinghe, Managing Director of Vegaya Global Services (Private) Limited,  has 11 years of experience ranging from Diplomatic Services, Consulate Administration, Corporate Administration, Sports Administration  and Event Management. She has also represented Sri Lanka as the Country delegate in a UN women’s leadership forum. In her time off the clock, she works with children in children and teenagers counselling.