HSBC Sri Lanka named International Retail Bank of the Year for the fourth time

HSBC has been named the International Retail Bank of the Year in the Asian Banking & Finance Retail Banking Awards 2020, the fourth time HSBC Sri Lanka has won the award, since 2016.

A media release from the bank said that as the largest foreign bank operating for 128 years in Sri Lanka, HSBC Sri
Lanka is committed to continue its position as the pioneer financial institution in the country. “This was reaffirmed with Asian Banking and Finance citing this year’s recognition for the bank’s outstanding ingenuity in providing ease of services to serve the needs of thousands of Sri Lankan international students, as well as offering market-leading and innovative banking services,” it said

Commenting on the award win, Nadeesha Senaratne, Country Head of Wealth & Personal Banking in Sri Lanka said, “It is heartening to be recognsied for the efforts and hard work of our Wealth and Personal Banking team who strive to stay connected to our customers. Even though the consumer landscape has changed over the years, our desire is to look after our customers and we continue to stay current and focused on customer needs, and will continue to help customers navigate these difficult times.”

After learning that over 20,000 Sri Lankans study overseas at any given time, the bank launched the country’s first fully-integrated International Student Proposition. This provided support to students by enabling pre-departure account opening and international banking services. Students can immediately move funds across the globe free of charge through the Global View/Global Transfer and Global Transfer Friends and Family service.