Affected hotels at Cinnamon Hotels & Resorts restored to normalcy

Cinnamon Hotels & Resorts, where several hotels were affected by the cyclone and resultant floods, said it stands united with its communities during this period of adversity and remains committed to supporting recovery efforts while ensuring the safety and wellbeing of guests and employees.

In a statement it said adverse weather temporarily affected operations at several of its properties. “At a time when many of communities continue to feel the impact of the floods, our thoughts are with everyone affected. Throughout this period, our priority has remained the safety and wellbeing of our teams, our communities, and the guests in our care,” the statement said.

All guest safety protocols were upheld, in house guests remained safe, and timely updates were shared with travel partners and stakeholders to ensure clarity and continuity. Thanks to the swift response and dedication of the group’s teams, all affected resorts - Cinnamon Lodge Habarana, Habarana Village by Cinnamon, Cinnamon Citadel Kandy, Kandy Myst by Cinnamon, and Trinco Blu by Cinnamon have now resumed welcoming guests.

As of Monday, all Cinnamon Hotels & Resorts properties are fully operational. Resorts’ operations are functioning as normal. Importantly, business continues uninterrupted across our entire portfolio, with guests arriving, staying, and departing as scheduled. All bookings, arrivals, and planned activities continue as scheduled across our portfolio.