CEB introduces e-Billing System for the convenience of customers

The Ceylon Electricity Board (CEB) is implementing the e-Billing system for more customers in several areas in the country, the CEB announced.                                                                

Customers residing in the Dehiwala, Kelaniya, Sri Jayewardenepura, Matara and Ambalangoda areas will receive their electricity bills in a digital format, either through SMS or email.

This marks the discontinuation of the conventional practice of issuing printed paper bills, CEB said.

The power utility also encourages all its customers’ countrywide to promptly register for this convenient service, as the issuance of printed paper bills will gradually be suspended in the coming months.

To register via SMS, please type REGfollowed by the A/C Number and send it to 1987.

To register online, CEB requests customers to visit website http://ebill.ceb.lk and follow the instructions.

This initiative is expected to save approximately 100 million sheets of paper annually.

In order to prevent this significant environmental impact, all customers have been requested  to join  in this digital transformation and take advantage of the CEB's digital services ahead of the mandatory rollout. (Bandula)