- Last Update 2024-07-18 13:18:00
LAUGFS Gas launches hotline 1345
LAUGFS Gas recently launched its dedicated hotline 1345 to facilitate swift and efficient delivery of gas cylinders and refills to all parts of the island. This service is an extension of the company’s efforts to pioneer the digitising of LPG retailing in Sri Lanka.
The hotline is manned by a team of professionals based at LAUGFS head office in Maya Avenue, Colombo 6. The entire process is handled and monitored by a panel of trained executives whereby customers are ensured a fast, efficient service as opposed to dealing with a computer programme/AI, the company said in a media release.
Commenting at the launch of the hotline, Chaminda Ediriwickrama · Cluster CEO/ Director at LAUGFS Gas PLC said: “The need for a hotline was felt strongly during the COVID-19 lockdown. For the benefit of customers, we launched the Whatsapp number 0768427427 during this period and streamlined our delivery operation to offer maximum coverage. We are glad to have been the first mover in providing multiple platforms to the customer and to embrace cashless, contactless payment for same via digital means.”
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