Litro Gas Lanka Ltd (LGLL), launched its home delivery mobile application (App) at a ceremony held at the Litro Gas Head Office recently.
The mobile app serves to facilitate swift and convenient home delivery to customers’ doorstep through a widespread network of dealers throughout the country.
The Litro Home Delivery app has been designed with a user-friendly interface and aims to streamline and simplify the process of ordering. This app allows customers to select a service/product of their choice and have it delivered to their doorstep by going through a few simple steps. This is significantly more efficient and innovative than the existing ‘call-in’ option, the company said in a media release.
The app which is optimized for mobile devices as well as desktop/laptop computers is manned by a Customer Care Centre which processes all orders centrally by routing them to the respective Litro Gas Dealer once an order is placed.
Commenting at the launch, Chairman & CEO of Litro Gas, Anil Koswatte said that Litro Gas is proud to have been the first supplier and distributor of LP Gas in the country to offer customers an on-line delivery service for gas cylinders: “The need for an application to handle the delivery process swiftly was felt especially during the last pandemic period when customers were unable to leave their homes. While we were still efficiently managing the orders, we thought that having an app would convenience the customers further enabling them to place an order with a few clicks as well as giving them the option to monitor the status of delivery via GPS/network-based technology.”
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