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DPL acquires major stake in Italian firm
Dipped Products Ltd (DPL) has announced the acquisition of a controlling interest in ICO Guanti Spa of Genoa, Italy, its largest distributor in Europe, in a move that will see this world-class glove manufacturer taking a position up the value chain in the distribution of its products.

The acquisition valued at $ 855,000 (about Rs. 81 million) funded entirely from the company's export earnings, would result in Dipped Products owning 55 percent of ICO, which holds several brands widely accepted in Italy and in neighbouring countries like Switzerland and France, the company said.

In an announcement to the Colombo Stock Exchange and to the company's shareholders at the DPL annual general meeting last Wednesday, the company said the acquisition would significantly complement its recent investment in a medical examination gloves plant in Thailand, because ICO presently purchases on its own account about 350 million medical examination gloves for distribution in Italy.

ICO Guanti was established in 1968 and has been closely associated with Dipped Products for more than 22 years. The company presently accounts for about 15 percent of DPL sales, and has a turnover of $ 10 million annually.

"This will enable DPL to become vigorously involved in the rapidly changing markets of Europe. All our major competitors operate their global marketing offices, and this investment in ICO Guanti will provide us with a unique opportunity to take a downstream position in marketing our gloves in Europe," a spokesman for Dipped Products said.

"We believe an investment of $ 855,000 to acquire a controlling interest in a company that has a market share of $ 10 million in Western Europe is cheap at the price offered. Our gross margins alone on sales to this company are in excess of this amount."

Established in 1976 as a division of the Hayleys Group, Dipped Products pioneered the manufacture of latex gloves for export in Sri Lanka. A public listed company with assets of Rs. 3.8 billion and a turnover of Rs. 3 billion, Dipped Products is today the fourth largest non- medical glove manufacturer in the world.

The company recently made an initial investment of Rs 70 million in a $ 7 million (Rs. 660 million) manufacturing facility in Thailand in order to diversify into the manufacture of medical examination gloves.

Competitive advantage through sales force automation
EmpriseIT together with MTI Consulting will be conducting an evening meeting on July 4 on how companies can harness the use of technology in automating the work of their sales force on the field. EmpriseIT, a two-year-old IT startup that provides wireless mobility solutions has already had recognition of its products capability from the chip making giant Intel's lab in Sydney, Australia, as an application that can withstand a real life application.

Says Nayana D. Serasinghe, Chief Executive Officer of EmpriseIT, "The recognition as a Sri Lankan company that has created a powerful software such as this with limited resources in testing is a great achievement. It was a learning experience and also a process of technology transfer as our engineers were at the Intel labs for weeks working with Intel personnel."

The presentation is aimed at giving local organisations an overview of the possibilities of sales force automation.

iOM realigns corporate strategy to focus on HR
iOM Lanka (Pvt) Ltd, a long established software company in the Asian region has realigned its corporate strategy to focus on retail management and human resource systems.

With over 22 years of software development and implementation experience, the companies clientele include the Metropolitan, Abans and Hemas Group of Companies in Sri Lanka, and foreign clients such as F & N Coca Cola (Singapore), Kodak (USA), Mother Care (Thailand) and Whirlpool (India).

At present iOM covers a wide range of solutions in Finance and Distribution, Human Resources, Plant Maintenance, Balance Score Card, Executive Information System and Retail Management System. However, the change in corporate strategy will now see the company's concentration changing towards their Retail Management System - Retailigence and their Human Resource System - Hr-Pro.

Retailigence is a Retail Management System designed for a wide spectrum of retail industries in the area of food, general merchandising, electronics, footwear, fashion, etc. HR Pro is an integrated Internet enabled suite of human resource planning and management applications that works with a comprehensive HR administration system.

According to company officials, the change in corporate strategy has been devised not just to withstand but to thrive in an increasingly competitive global IT arena where new IT firms emerge and vanish with alarming frequency while customers are demanding better and faster support and after sales services. Both systems are already operational in countries like Seychelles, Hong Kong and Sri Lanka. Clients include names like Reebok, Tower Records and KFC.

Zulficar Ghouse, Managing Director for Sri Lanka said, "Our strategy is to focus and achieve an unmatched level of expertise in key product categories such as Retailigence, while offering our customers the best possible support and service using the latest technology. Our customers will find that these changes will bring about further enhancements to the service levels they are already experiencing".

IOM has also implemented a web-based customer support system where customers worldwide can report questions and problems over the web at any time, irrespective of their location. Once a customer problem is logged iOM's 24-hour International Support Centre is notified and moves into action, analysing and assigning a support person to the task. The customer meanwhile can monitor the progress of their problem report at any point of diagnosis over the web.

End of the road for development banks
It is unbelievable that a casino operator has taken control of the National Development Bank (NDB) while the other development bank is being controlled by a large trading house that has a liquor subsidiary. Thus both development lending institutions, set up by acts of parliament in the 1950s and in the 1970s as 100 percent government-owned institutions, have now become for all purposes sole proprietorships bent on making a fast buck.

I am particularly concerned because my father who was a parliamentarian then was involved in the setting up of the DFCC and enacting the necessary laws. DFCC at that time and NDB subsequently was set up to channel long-term development assistance from the multilateral lending institutions such as the World Bank and the International Development Association (IDA).

DFCC was very successful and progressed fast while obtaining private sector capital and expertise in making it a model development lender. With the election of the J.R Jayewardene government in 1977, the whole development outlook changed and DFCC was found inadequate resulting in the NDB being set up through another act of parliament.

Both functioned as state sponsored institutions and performed well in bringing the development process of the accelerated Mahaweli scheme to the periphery. The growth of both these institutions was truly phenomenal. Even foreign donor agencies showed an active interest in the equity participation of these development lenders.

Unfortunately the PA government of 1994 decided to sell off the institutions. Once the privatisation took place these institutions quite understandably worked according to the dictates and priorities of the new owners and shareholders which were not the long and medium term development agendas of the country.

They were more intent on short-term profitability conveniently forgetting the original objectives. In the past DFCC and the NDB have always given a patient hearing to customers in difficulty and rarely resorted to auctioning of assets but today it is different - they are notorious for parate action against borrowers, even those in actual difficulty due to the economic downturn.

Newspapers these days are full of auction notices inserted by these two premier development lending institutions showing their impatience with borrowers' difficulties. The main reason for this was that at the time of privatising these institutions the PA government didn't keep "a golden share" where the government would exercise its right to appoint at least two directors on the boards of the institutions.

The only saving grace is that pioneers like my father are no longer alive to see the good work done by the last generation of politicians being undone by the next generation of politicians and central bankers in the name of globalisation.
A.W.H. Gunasekera
Kuliyapitiya


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