Heritance Tea Factory has grabbed the limelight once again at the Pacific Asia Travel Association (PATA) Awards 2012 winning a top award.
At the awards due on April 21 in Kuala Lumpur, Malaysia, the hotel group will receive the Grand Award in the Heritage and Culture category, the company said in a statement to the media. PATA Grand Awards are presented to outstanding entries in four principal categories: marketing; education and training; environment; and heritage and culture.
Heritance Tea Factory is the only hotel to be presented with a Grand Award, the other winners being the Laos National Institute of Tourism and Hospitality for Education and Training; Tourism Authority of Thailand for Environment; and Tourism New Zealand for Marketing.
"Heritance Tea Factory is the only hotel to be recognised as a Grand Award winner amongst 180 entries from 79 organisations worldwide at the PATA Gold Awards 2012," it said. Heritance Tea Factory the highest elevated hotel in Sri Lanka, situated 2 km above sea level was re-branded as a 'Heritance' property, Aitken Spence Hotels' premier brand of resorts in late 2009 after a complete refurbishment.
"Heritance Tea Factory has been able to very successfully project its historical and novel charm while still providing exquisite service and a world-class product to the discerning traveler," said Roshalal Perera, Executive General Manager, Heritance Tea Factory.
"The essence of the Heritance brand is to incorporate service excellence and the local flavour and warmth in every one of our properties," noted Malin Hapugoda, Managing Director, Aitken Spence Hotels.
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